Service Now.com Operational & Strategic Reporting (SERVICE NOW REPORTING)
Short course
In Slough
Description
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Type
Short course
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Location
Slough
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Duration
1 Day
How to navigate to, access, and run reports· The types of reports that can be created in Service-now.com· How to create gauges and dashboards· How to use report parameters and filtering techniques· The ways trend analysis can be used· How to define and create a metric· Viewing an OLAP cube and OLAP reporting options· The purpose of tables joins. Suitable for: Anyone who requires a fundamental understanding of the design, creation and deployment of reports in a Service-now.com environment.
Facilities
Location
Start date
Start date
About this course
You will benefit more from this course if you have a basic administrative understanding of the Service-now.com application but this is not essential. Familiarity with tool navigation would be useful.
Reviews
Course programme
Course Objectives
· How to navigate to, access, and run reports
· The types of reports that can be created in Service-now.com
· How to create gauges and dashboards
· How to use report parameters and filtering techniques
· The ways trend analysis can be used
· How to define and create a metric
· Viewing an OLAP cube and OLAP reporting options
· The purpose of tables joins in the construction of complex reports
· How to schedule reports
· How to export reports
Prerequisites
You will benefit more from this course if you have a basic administrative understanding of the Service-now.com application but this is not essential. Familiarity with tool navigation would be useful.
Who should attend
Anyone who requires a fundamental understanding of the design, creation and deployment of reports in a Service-now.com environment.
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Service Now.com Operational & Strategic Reporting (SERVICE NOW REPORTING)