Service Now.com Operational & Strategic Reporting (SERVICE NOW REPORTING)

Short course

In Slough

£ 645 VAT inc.

Description

  • Type

    Short course

  • Location

    Slough

  • Duration

    1 Day

How to navigate to, access, and run reports· The types of reports that can be created in Service-now.com· How to create gauges and dashboards· How to use report parameters and filtering techniques· The ways trend analysis can be used· How to define and create a metric· Viewing an OLAP cube and OLAP reporting options· The purpose of tables joins. Suitable for: Anyone who requires a fundamental understanding of the design, creation and deployment of reports in a Service-now.com environment.

Facilities

Location

Start date

Slough (Berkshire)
See map
Keypoint, 17-23 High Street, SL1 1DY

Start date

On request

About this course

You will benefit more from this course if you have a basic administrative understanding of the Service-now.com application but this is not essential. Familiarity with tool navigation would be useful.

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Course programme

Service-now.com reporting enhances the existing toolset offering by providing dynamic and data mining reporting capability. This course will provide you with the understanding, knowledge and techniques required to help enable you to achieve your reporting ambitions.

Course Objectives
· How to navigate to, access, and run reports
· The types of reports that can be created in Service-now.com
· How to create gauges and dashboards
· How to use report parameters and filtering techniques
· The ways trend analysis can be used
· How to define and create a metric
· Viewing an OLAP cube and OLAP reporting options
· The purpose of tables joins in the construction of complex reports
· How to schedule reports
· How to export reports



Prerequisites
You will benefit more from this course if you have a basic administrative understanding of the Service-now.com application but this is not essential. Familiarity with tool navigation would be useful.


Who should attend
Anyone who requires a fundamental understanding of the design, creation and deployment of reports in a Service-now.com environment.
.

Service Now.com Operational & Strategic Reporting (SERVICE NOW REPORTING)

£ 645 VAT inc.