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Servitization and Service Operations: Online

Cranfield University

Short course

In Bedfordshire ()

Price on request

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Description

  • Type

    Short course

Course structure This is an online course with case studies and mentoring bespoke to your business for individual study to develop problem-solving skills and to embed the learning. There is online tuition and mentoring from industry experts and facilitation from Cranfield as well as bespoke assignments for each module. Six weeks duration. In weeks one to five you will typically spend three hours in online study and up to four hours on assignments and mentoring sessions. In week six your time is dedicated to your final project and review with your mentor

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Subjects

  • Mentoring
  • Service Operations

Course programme

What you will learn
  • An understanding of the concept of servitization, why this is valuable in today’s business environment
  • An appreciation of the transformation process necessary to move from pure manufacturer to service provider
  • An understanding as to how technology can be used to effectively and efficiently deliver your service offering
  • How to assess the suitability of a Servitization strategy for your business

Core content

Module 1 - Competing Through Services

Module 2 - Service Design

Module 3 - Design for Service

Module 4 - Transformation and Service Supply Networks

Module 5 - Service Enabling Technologies

Module 6 - Servitization Strategy Assessment


See related categories

Servitization and Service Operations: Online

Price on request

The best Business Strategy courses

See all

See all