Skype for Business

STL

Course

In London

Price on request

Description

  • Start date

    Different dates available

Rated excellent on Trustpilot!

Skype for Business is an authoritative integrated communications client. Users are able to send instant messages, make voice or video calls, and broadcast their availability. They are also able to share presentations and applications.

Skype for Business can help to make staff more efficient and improve communication within the organisation and with people outside the organisation. As this tool is often new to users, the use of Skype may be limited without training.

This course introduces end-users to Skype for Business, teaching them to use the communication tools and facilities that are now so prominent throughout Windows, Microsoft Office and Office 365.

This course is also offered as inhouse. STL may go to your premises or you can visit our venue in London.

Facilities

Location

Start date

London
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12 Bloomsbury Square, WC1A 2LP

Start date

Different dates availableEnrolment now open
London
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2nd Floor, Cruising Association House 1 Northey Street, E14 8BT

Start date

Different dates availableEnrolment now open

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Reviews

This centre's achievements

2017

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 7 years

Subjects

  • Ms Office
  • Office IT
  • Voice
  • Communication Training
  • AKA Presence
  • Microsoft Office
  • Contacts
  • Skype for Business
  • Instant Messaging
  • Voice Calls
  • Delegate Management
  • Video Calls
  • Virtual Meetings
  • Sharing Presentations
  • Recording

Course programme

Your availability, AKA Presence

Set availability and see others availability (throughout Microsoft Office)
Change your presence information
Presence status meanings

Contacts

Finding the correct person through Skype for Business
Build/manage contact list in Skype for Business
Using groups and frequent contacts
Viewing full information about a contact

Instant Messaging (IM)

How to send/receive instant messages
Participation in a group IM session
What happens if you don’t respond to an IM?
Saving IM conversations
Using IM rather than phone or email

Voice Calls

How to check microphone and speakers
Making voice calls with Skype for Business
Accepting or declining calls through Skype for Business
Locating and calling users from Skype for Business and anywhere in Office
Intro to audio conferencing
How to change call settings

Delegate Management

Forwarding a call to another person
How to manage calls for someone else

Video Calls

How to check webcam settings
How to make a video call
How to change video settings
One-to-one calls, video conferencing

Virtual Meetings

How to schedule or create virtual meetings
How to organise and run a virtual meeting
How to connect outside users to a virtual meeting

Sharing Presentations and Applications

How to share desktops and applications
How to use whiteboards, polls, other meeting tools
How to control virtual meetings and webinars

Recording

How to record calls and virtual meetings
Sharing and managing recordings

Advanced Skype for Business usage (if technically supported)

How to use Skype for Business with other devices, including mobile
How to call outside of your business/organisation

Additional information

We include hot restaurant lunch in all training courses. In addition to that, our courses are never cancelled.

Skype for Business

Price on request