Skype for Business
Course
In London
Description
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Type
Course
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Location
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Start date
Different dates available
Skype for Business is an authoritative integrated communications client. Users are able to send instant messages, make voice or video calls, and broadcast their availability. They are also able to share presentations and applications.
Skype for Business can help to make staff more efficient and improve communication within the organisation and with people outside the organisation. As this tool is often new to users, the use of Skype may be limited without training.
This course introduces end-users to Skype for Business, teaching them to use the communication tools and facilities that are now so prominent throughout Windows, Microsoft Office and Office 365.
This course is also offered as inhouse. STL may go to your premises or you can visit our venue in London.
Facilities
Location
Start date
Start date
Start date
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Ms Office
- Office IT
- Voice
- Communication Training
- AKA Presence
- Microsoft Office
- Contacts
- Skype for Business
- Instant Messaging
- Voice Calls
- Delegate Management
- Video Calls
- Virtual Meetings
- Sharing Presentations
- Recording
Course programme
Your availability, AKA Presence
Set availability and see others availability (throughout Microsoft Office)
Change your presence information
Presence status meanings
Contacts
Finding the correct person through Skype for Business
Build/manage contact list in Skype for Business
Using groups and frequent contacts
Viewing full information about a contact
Instant Messaging (IM)
How to send/receive instant messages
Participation in a group IM session
What happens if you don’t respond to an IM?
Saving IM conversations
Using IM rather than phone or email
Voice Calls
How to check microphone and speakers
Making voice calls with Skype for Business
Accepting or declining calls through Skype for Business
Locating and calling users from Skype for Business and anywhere in Office
Intro to audio conferencing
How to change call settings
Delegate Management
Forwarding a call to another person
How to manage calls for someone else
Video Calls
How to check webcam settings
How to make a video call
How to change video settings
One-to-one calls, video conferencing
Virtual Meetings
How to schedule or create virtual meetings
How to organise and run a virtual meeting
How to connect outside users to a virtual meeting
Sharing Presentations and Applications
How to share desktops and applications
How to use whiteboards, polls, other meeting tools
How to control virtual meetings and webinars
Recording
How to record calls and virtual meetings
Sharing and managing recordings
Advanced Skype for Business usage (if technically supported)
How to use Skype for Business with other devices, including mobile
How to call outside of your business/organisation
Additional information
Skype for Business