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Managing Private Clients in Difficult Markets
Investment Education PLC
How can Front office staff in Financial Institutions deal with this situation? How can clients be retained and given a measure of satisfaction? This one- day course using examples and cases suggests some answers. Content. -The philosophy...
(Staff Course in London)
£380 + VAT
First Aid Appointed Person's Certificate
Edge Services
First Aid Appointed Person's Certificate All First Aid courses are delivered by HSE Accredited Trainers' This one day course is aimed at all staff. The course offers training in and practice of a range of techniques to help delegates deal...
(Staff Course in North Yorkshire)
£875 + VAT
Level 4 Award in Managing Food Safety (Advanced Food Safety)
Ellison-Webb Training
Level 4 Award in Managing Food Safety (Advanced Food Safety) Management qualification for those with significant responsibilities overseeing food handling staff, and Business Managers and Owners. In-depth knowledge, from planning the environment...
(Staff Course in West Midlands)
£695 + VAT
IOSH Working Safely
Birmingham Commercial Training (BCT)
The NEW ‘IOSH Working Safely’ is for staff from any sector with no supervisory or managerial responsibility. Working Safely introduces a completely new approach to health and safety training and offers all the basics in a high impact interactive...
(Staff Course in West Midlands)
£75 + VAT
Access Into High Voltage Operational Areas
Empower Training Services Limited
operation of switchgear SOP's Emergency First Aid for electrical incidents Staff responsibilities Safety distances & working...
(Staff Course in Nottinghamshire)
Course
- in Ratcliffe-On-Soar
- 1 Day
£ On request
Absence Management
GBC Learning & Development
problems · How to handle attendance discussions constructively with staff · Ways to help employees return to work after long...
(Staff Training in Surrey)
£295 + VAT
Supervisory Skills
GBC Learning & Development
to induction and the training of new staff · How to motivate · To deal with negative attitudes · To build a positive work...
(Staff Training in Surrey)
Training
- in Guildford
- Inhouse
- 1 Day
£295 + VAT
Telephone Technique
GBC Learning & Development
Telephone Technique Designed for staff who would like to improve their telephone skills, particualrly those who use the telephone as an important part of their job. ************************************** During the course you will learn: · Improved...
(Staff Training in Surrey)
Training
- in Guildford
- Inhouse
- 1 Day
£295 + VAT
Grammar in a Morning
GBC Learning & Development
Grammar in a Morning A fun and practical programme ideal for both managers and support staff who feel that their grammar sometimes lets them down. During this course you will learn: · Why the correct use of grammar really counts · The correct way...
(Staff Workshop in Surrey)
Workshop
- in Guildford
- Inhouse
- 4 Hours
£195 + VAT
Prince2 Management Briefing
WWP Training Limited
for those wishing to have selected staff trained in PRINCE2 and/or assistance with the changes needed to establish the project...
(Staff Course in Berkshire)
£ On request
Escribe
Thatcham
The Thatcham ESCRIBE EXPLORED course is designed to enhance the ability of bodyshop staff by keeping them abreast of the technical changes when using escribe and TPG information. The content of this course is: 1) Familiarisation with escribe and TPG...
(Staff Training in Warwickshire)
£300 + VAT
Bereavement Awareness
Chris Turner Training Services
Bereavement Awareness Details: 2 HOUR COURSE: A course designed to enable care staff to sympathetically help relatives following a death, and to identify and cope with their own feelings. A course handout and certificate of attendance is provided...
£20 + VAT
Positive Dementia Care
NCC Home Learning
to improve the daily life of those with dementia. To provide excellent quality care, care-staff will learn to recognise...
£149 + VAT
Working with Self-Injury
Norman Mark
a case study, and then focuses on the support needs of staff working in this environment. A list of resources for workers...
(Staff Training in )
£885 + VAT
Stress Management
Norman Mark
Stress Management Stress is not only damaging to the individual but likewise hampers the effectiveness on them and indeed their organisations. Stress is a clearly identified factor in poor sickness record and absenteeism, poor staff retention...
(Staff Training in )
£885 + VAT
Recruitment and Selection
Norman Mark
Recruitment and Selection The recruitment and selection of staff is critical in ensuring quality services for service users. Not all organisations have an HR department and even those who do, generally require managers, untrained in HR, to actively...
(Staff Training in )
£885 + VAT
Moving and Handling
Norman Mark
Moving and Handling This course is aimed at staff who are required to assist and move people while at work. Participants will examine the legal requirements and recommended guidances that relate to the subject. Participants will learn the principles...
(Staff Training in )
£885 + VAT
Managing Performance
Norman Mark
Managing Performance Workers are too frequently judged in rather simplistic terms, i.e. being "good" or "bad". This view often leads to uncomfortable disciplinary action and/or frequent turnover of staff; all expensive, time and energy consuming...
(Staff Training in )
£885 + VAT
Challenging Behaviour and Mental Health
Norman Mark
. The course will also explore how staff can avoid contributing towards negative behaviour by negative responses. Anti-discriminatory practice...
(Staff Training in )
£885 + VAT
People Management Skills For Team Leaders
CSE-Demos Training and Development
the potential of individuals to develop staff commitment > Developing management flexibility Perform in Interpersonal... Staff > Motivating your team through objectives and rewards > Giving constructive criticism and helping people to develop...
(Staff Workshop in London)
£845 + VAT
