Stakeholder Management – Stakeholder Relationship Management

Introduction

Delegates attending this 1-day Stakeholder Management essentials training course will learn how to effectively develop relationships with all individuals that impact their organisation. Delegates will further learn how to manage expectations and goals, identify stakeholder needs and apply strategies to gain co-operation and support.

Pre-Requisites

• There are no pre-requisites for this course

Who Should Attend

• This course will benefit managers who deal with stakeholders that require training in effective persuasion and influence

Course Objectives

Upon completion of this course, candidates should gain knowledge on:

• Developing successful working relationships
• Setting realistic but challenging goals
• Establish trust and cooperation from all individuals in your business
• Clearly convey expectations
• How to deal with challenging personalities
• Stakeholder cooperation and collaboration
• Developing a persuasive tone

Course Outline

• Introduction to Stakeholder Management Essentials
• Capabilities and limitations
• Overview of successful relationships
• Troubleshooting and avoiding common mistakes
• Developing strong and cooperative relationships
• Developing a persuasive and clear manor