Successful Appraising At Work

Overview

Understand why and how effective appraisals and reviews contribute to performance and play a key role in team management.

Who should attend

People who have little or no experience in conducting appraisals and who need to develop their skills and effectiveness in this particular area.

Course objectives

By the end of this practical one-day course, you will be able to:

> Understand the benefits of appraisals

> Identify the role and the qualities of a good appraiser

> Avoid common pitfalls and ineffective appraisals

> Conduct your appraisals effectively and confidently

> Use appraisals as a motivational tool to boost the performance of your team

Course content

Understand the Key Role of Appraisals and Reviews

> The purpose behind appraisals and reviews

> The benefits of successful appraisals and reviews

> Defining the obstacles to successful appraisals

> Understanding your role as an appraiser

> How can you succeed in conducting the appraisal

Plan and Prepare Effective Appraisals

> Organising a structured and rigorous approach

> Drafting an appraisal plan

> Setting clear expectations and objectives

> Setting relevant appraising standards

> Clarifying the purpose of the appraisal

> Adapting to context and individuals

Best Practice for Appraisals

> Establishing honest communications

> Practising active listening

> Fairness and equality in your appraisal

> Providing personalised motivational feedback

> Explaining the appraisal process

Review Performance

> Identifying the causes of poor performance:

- internal versus external factors

- contextual versus structural factors

> Setting appraising standards

> Reviewing current compared to previous performance

> Setting SMART objectives

> Communicating effectively on objectives

> Encouraging constant self-appraisal and personal review