Successful Interviewing Skills

Overview

Obtain the necessary skills and techniques that will help you conduct successful selection interviews and finally recruit the most appropriate candidate for the job.

Who should attend

Individuals, at all levels, including first time managers and senior managers, whose position requires them to take part in the recruitment process and eventually to conduct interviews.

Course objectives

By the end of this course, you will be able to:

> Understand the need for a structured and appropriate approach to the recruitment process

> Appreciate the importance of the job description and the identification of the skills- profile

> Understand how the job should be presented to the potential market

> Learn how to run first and second interviews and how to probe skill levels, relevant experience, personal motivations and attitudes

Course content

Organise the Selection Process - Preliminary Stages

> Defining the role and putting together an accurate job description

> Building the skills- profile:

- what skills are we looking for

> Presenting the vacancy to your target market

Prepare the Interviews

> Defining the selection criteria

> Screening candidates:

- deciphering the CV and cover letter

> Preparing for the first interview

> Structuring the interview for maximum effectiveness

Tools and Techniques for Interview Success

> The funnel question technique

> Briefing for the second interview

> Preparing for the second interview and identifying the black, white and grey areas

> Conducting the second interview

Conduct Successful Interviews

> Establish a friendly and positive environment

> Overcoming barriers to communication

> Identifying the constraints and limits in the interview

> Interview simulation

Review and Feedback Process

> Reviewing performance against skills profile

> Handling difficult interview situations