SUPERVISOR TRAINING

Taylor Mason Training

Course

Online

£ 350 VAT inc.

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Description

  • Type

    Course

  • Level

    Intermediate

  • Methodology

    Online

  • Duration

    1 Day

  • Online campus

    Yes

  • Delivery of study materials

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

This one-day workshop deals with the leadership and interpersonal side of supervision, in development of teams and relationships, coaching and instruction, discipline and providing feedback.

About this course

Staff supervisors and line managers, present and aspiring, who want an insight into how to put ‘man management’ concepts into practice and achieve better results from their staff.

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Reviews

Subjects

  • Coaching
  • Management
  • Supervisor
  • Leadership
  • Line Management
  • Team Development
  • Team Leader
  • Team Performance
  • Team Training
  • Teamwork Skills
  • Manager skills

Teachers and trainers (1)

Taylor Mason

Taylor Mason

Very Experienced Trainers

All our trainers are experts in their field, most of which have worked for us for some time. From 1-1 coaching to complex change programmes we have the skills and experinece. We cover, Human Resouces, Communicaton Skills, Leadership and Supervision, Microsoft & IT, Sales & Marketing, Personal Development, Health & Safety, Project Management, PA & Office Skills,

Course programme

MODULE 1: Introduction and Course Overview

MODULE 2: Leadership

Topics covered:
  • What is Leadership?
  • Brief History of Leadership Studies
  • The Leadership Formula
  • Direction and Support
MODULE 3: Team Development

Topics covered:
  • Team Based Results
  • The Four Stages of Teams
  • How Can I Help?
  • Team Problem-Solving
MODULE 4: Team Leadership

Topics covered:
  • Characteristics of Vital Team Players
  • Key Attributes of The High Performing Team
MODULE 5: The Situational Leadership Model

Topics covered:
  • Participating
  • Delegating
  • Telling
  • Selling
  • Scenarios Exercise for Leadership
MODULE 6: Discipline

Topics covered:
  • Rules and the Need for Discipline
  • Gross Misconduct
  • Essential Components of a Disciplinary Procedure
  • Investigating a Complaint
  • Taking Disciplinary Action
MODULE 7: Giving Feedback

Topics covered:
  • Constructive Feedback
  • Praising the Individual
  • Tools and Techniques: The Sandwich Technique
  • Model for Giving Feedback – BOOST
  • How to Give Feedback – EECC model
  • Factors Which Make It Difficult To Receive Feedback
  • Top Feedback Tips
  • Coping with Criticism
MODULE 8: Providing Instruction

Topics covered:
  • How Things Get Misinterpreted
MODULE 9: Influencing Relationships

Topics covered:
  • Key Actions
  • Skills Practice
MODULE 10: Performance Coaching

Topics covered:
  • The Benefits of Coaching
  • The Six Step Process
  • Role Play
  • Observation Guidelines
MODULE 11: Your Personal Action Plan
  • Supervisor Training

See related categories

SUPERVISOR TRAINING

£ 350 VAT inc.

The best Leadership courses

See all

See all