Supervisory Skills
Duration: 3 Days (2 days plus 1 day follow up)
This programme is
designed for supervisors and team leaders who have had no formal
management training. The course will explore in detail the role and
responsibilities of the supervisor and examine the key principles of
managing teams and resources in order to get the best out of them. Six
core areas of competency have been identified as those most likely to
impact on the workplace and give supervisors the practical skills they
need. The programme will be underpinned by a theme of 'taking
responsibility' and give the supervisors the confidence to perform their
job roles to the full.
Content includes:
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The role and function of the supervisory
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The psychology of motivation
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Getting the best from others
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Task management, planning and prioritising
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Identifying & dealing with performance
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Dealing with difficult people
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Problem solving and decision making
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Personal management & communication skills
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Active teams
Associated courses to the above subject include:-
Teams
& Team Working -
Introduction to Management
