Supervisory Skills

Supervisory Skills

Benefits for your company
Successful people managers empower others and make things happen. Good people
management is not a mystery ingredient but draws on a range of skills and
behaviour. Companies are often faced with constant change particularly through the
use of new technology placing an even higher premium on effective people
management.
Benefits for the individual
On completion delegates should be able to:-
· Set goals and objectives and provide direction
· Delegate effectively
· Feel confident in handling conflict
· Motivate the individuals in their team
· Give and receive both positive and negative feedback
· Feel confident when making decisions and carrying out actions
· Understand their communication style and the styles of others
· Produce a personal development plan
· Structure and hold a performance review (run effective 121s)
 
What the course covers
· What makes a good people manager
· Effective delegating
· Handling conflict
· Managing Change
· Motivating others
· Setting goals and objectives and providing direction
· Performance Management and reviews
· Making decisions
· Giving and receiving feedback
· Communication styles
· Developing yourself and others
Applying it in the workplace
Delegates will be able to explore in a highly interactive environment what makes
good people manager and the skills and behaviours required. They will come away
with a range of skills, an effective toolkit to use back in the work place ensuring
high performance through them and their teams.