Supervisory Skills

Designed for:Supervisors or managers who are newly appointed or who have had no formal training.
Prerequisites: None
Objectives:To establish or enhance your credibility as a supervisor. To get the results you know your team are capable of.
Benefits
·Increased work effectiveness for individuals through better understanding of how to perform as a manager or supervisor in the workplace
·Workbook with exercises and individual notes to ensure that the skills learnt on this course will be successfully applied in the workplace
·The opportunity to gain a widely recognised Pitman Training Certificate
Course Content
·Learning to listen properly
·How to delegate and understanding effective delegation techniques
·An introduction to induction and the training of new staff
·Getting the results you know your team are capable of
·How to motivate
·Dealing with negative attitudes
·To build a positive environment
·Understanding and developing leadership skills
·How to give and take criticism