Supporting Users Running the Microsoft Windows XP Operating System - (Microsoft Training Course: 2261)

Provider description

F1's Business

F1 focuses on the following areas:

* Systems Development
* Development Training
* Sales & Marketing Automation

Systems Development

F1's knowledge of the database field enables us to develop solutions that satisfy requirements for high performance and user-friendliness. As part of our commitment to quality applications, we test all products thoroughly in order to ensure that they are easy to use and as intuitive as possible.
Our new database template product 'Foundation' is already receiving considerable support from all kinds of developers.

Development Training

F1 expects a dramatic increase in demand for Graphical User Interface (GUI) based systems in the future. F1 are convinced, therefore, that we can utilise our expertise in the fields of both database and GUIs to ensure that we continue to train our clients and that they are, accordingly, able to combine the advantages of this in their systems.

Sales & Marketing Automation

Our experience in developing our current product, Pro-ACTION, has been used to produce our most recent product range - Pro-ACTION 3.2, which is a powerful sales and marketing package.

F1's Mission

Our Mission statement is "F1 is committed to producing high quality development products and services to it's business customers".

Trainers as Developers - Developers as Trainers

All F1 trainers are actively involved in real development projects. They spend on average only seven days training each month ensuring that each of them is fully aware of the latest techniques and issues relating to each language.
When not training, our developers are working on bespoke development contracts, off the shelf product design and development or on-site consultancy.

Quality

F1 Computing Systems Limited are committed to quality and service. As a result we aim not purely to attain the same standard, but to learn and surpass this level with each new client and project.

ISO 9000 (TickIT)
F1 are committed to achieving the above standard within the next twelve months. F1 have documented all the quality procedures and are undergoing a continual audit process. Our Quality Policy Statement is detailed below:

"The F1 Quality Policy is based on continually improving our internal quality processes to ensure that we not only meet our customers requirements but surpass them."

In order to achieve this we are:

Actively monitoring and reviewing our performance through internal and customer measures;

Laying down a foundation of quality management and environment systems;

Ensuring that our staff are fully trained and experienced in their roles, and to be accountable in meeting the needs of customers.

This will be supported with investment in a program of continuous improvement utilising a framework of Total Quality Management. Each training delegate is sent a pre-course questionnaire to check their suitability for the chosen course and to highlight any areas of special interest.

Each delegate completes a comprehensive course evaluation form at the end of the course which is used to further improve quality and to ensure that the delegate receives appropriate post course support and guidance.

F1's Product Director is responsible for the Quality System on a day to day basis.

Our client list includes a significant number of blue chip organisations. Some examples are listed below:

Central & Local Government
Ministry of Defence
Royal Air Force
NATO
Department of Trade & Industry
Department for Education and Skills
Office for National Statistics
Department for Environment Food and Rural Affairs (Defra)
The Home Office
The European Commission
World Trade Organisation


Industry & Business
Honda
TNT Logistics
Jeyes
House of Fraser
BBC
Leyland Trucks
Travis Perkins
Nokia
Airbus
Cap Gemini
Nigeria LNG
Dell Computer Corporation
Logica CMG
SCA Recycling
Toshiba Electronics
Tokyo Mitsubishi

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