SVC Group courses

...Awarded by the Institute of Leadership and Management, this programme provides supervisors and first line managers with a recognised qualification... Learn about: Effective People Management, Motivating a team, Developing the team...

...day course will learn effective ways to identify and minimize risks. Develop an understanding of your responsibilities as a manager or supervisor... Learn about: Risk Assessment Awareness, Indentifying hazards, Investigating accidents and incidents...

...• Effective communication and listening skills • Developing yourself • Handling conflict Anyone who is involved in managing others, or who aspire to manage others... Learn about: Developing Yourself, Developing leadership, Belblin Team Roles...

...ensuring you retain existing business as well as attracting new. Change and refresh your attitude to the sales process and motivate you and your... Learn about: Team Training, Telephone Sales, What your customer wants...

...monitoring standards · Handling complaints and dealing with objections Part 2: Customer generation, retention and relationship building This course... Learn about: Negotiation Skills, Sales Training, Relationship Building...

...and equip you with the skills to develop your teams. This is a well-rounded Management Workshop that will bring Managers together to improve their skills... Learn about: Working with a Team, Handling Conflict, Team Leader...

...provide all the required first aid skills necessary to manage a patient that is not breathing normally, is unconscious, bleeding or is ill or injured prior... Learn about: Recovery Position, Risk to Rescuer, Chain of Survival...

...*Upon successful completion of this three day course, first aiders receive certification to allow them to practise for three years after which a re-qualification... Learn about: Eye injuries, Training First Aid, First Aid...

...• Daily planners • To do lists • Dealing with ‘time-robbers’ at work • Effective delegation • A workable workspace • Managing appointments and meetings... Learn about: Effective Delegation, Information overload, Managing appointments and meetings...

...in the workplace Key topics • Machinery safety • Chemical safety • Legal responsibilities • Fire precautions • Accident prevention • Manual handling •... Learn about: Chemical Safety, Identify safety signs and signals, Manual Handling...

...to speed on the practical actions they need to take to handle health and safety in their teams.What will they get out of it? What they need to know – and... Learn about: Performance Management, Environmental Awareness, Protecting our environment...

...• Key to any development is evidence of application of learning to practice and measurable improved and sustained performance of self and those for whom they are responsible... Learn about: Team Bonding, Developing the team, Manual Handling...

...detail on a wide range of mental health conditions and the support and help provided by healthcare professionals. It covers the content of both the Level... Learn about: Team Leadership, Health and Social Care, Team Leader...

...a cash budget • How to use the cash budget • Importance of comparing budgeted and actual cash flows • Why differences should be investigated and possible... Learn about: Understanding of cash and the cash budget, Control Cash Flows, Monitor Cash Flow...

...On completion of this 1 day course the delegates will be able to identify hazards and evaluate risks in the workplace, ensure that their individual... Learn about: Carry out risk assessments, Identify hazards...

...people who have undeveloped potential but for whatever reason find themselves "stuck" and unable to move forward and let go of negative and unproductive behaviours... Learn about: Personal Development, Life Coaching...

...Executive coaching is about developing managers and leaders to perform at their best. Through sharing knowledge and learning, engaging in reflective dialogue... Learn about: Strategic Business Management...