TAKING THE LEAD
For Supervisors & Team Leaders
WHO SHOULD ATTEND?
New or experienced Supervisors and Team Leaders, who are looking to
provide clear direction and leadership to their teams by refreshing and
updating their skills.
WHAT WILL THIS COURSE HELP YOU TO DO?
The role of the Supervisor or Team Leader is a challenging one. This
programme offers you the opportunity to identify and develop your
skills, enabling you to meet every challenge with confidence. It will
show you how to achieve your full potential by equipping you with the
tools and techniques to help you become fully effective in your role.
ABOUT THE TRAINER
Barbara Smith is an experienced training consultant with over 17 years
experience working with companies including Rolls Royce, Camelot,
Marconi and local authorities. Barbara specialises in designing and
developing training programmes to meet the clients needs.
Key Learning Points
Workshop 1 - The Role
\uDBC0\uDC83 What is required - the role and responsibilities of a Team Leader or
Supervisor
\uDBC0\uDC83 Define your short and long term objectives
\uDBC0\uDC83 Meet new challenges - responding to change
\uDBC0\uDC83 Identify your personal leadership style
\uDBC0\uDC83 Project a positive image
Workshop 2 - The Team
\uDBC0\uDC83 Identify your strengths and development areas
\uDBC0\uDC83 Hold assertive meetings and briefings
\uDBC0\uDC83 Manage performance
\uDBC0\uDC83 Deal with difficult and challenging behaviour
Workshop 3 - The Individual
\uDBC0\uDC83 Make powerful presentations
\uDBC0\uDC83 Communicate effectively
\uDBC0\uDC83 Develop your coaching and mentoring skills
\uDBC0\uDC83 Manage your time
\uDBC0\uDC83 Set personal development goals
