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Classes Course
Place:
Newark
Price:
Duration:
3 Days
Start:
10/02/2009 other dates
See course programme
Course objectives:
Participants will be able to: • Appreciate the responsibilities of a Team Leader and Supervisor • Identify their own preferred leadership style and its impact on performance • Improve communication within the team • Apply principles of Motivation • Induct and instruct new staff • Plan and organise their own and other’s work • Use Time Management Techniques to improve their
| Price |
£595 + VAT
|
Describe the course content in as much detail as possible, including the course programme.
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A 3 Day Interactive Classroom course designed for Supervisors and Team Leaders, The course deals with the essential skills needed, and includes classroom discussion and activities. Many past trainees have found the training has given them increased confidence to implement skills in the workplace
CONTENT · The role and essential skills of a Team Leader· Communication Barriers, the communication loop, using questions and listening· Setting clear objectives; what needs to be done, why and to what standard· Introduction to time management – 25 ways to make better use of your time· Systematic planning, prioritising tasks, checking progress· Understanding motivation and applying practical techniques· Leadership styles; assessing your preferred style and the need for flexibility· Induction and Instruction; what the new worker needs to know· Giving constructive feedback with confidence |
Bob White Trainer Bob established AtLast! in 2003, after working as a trainer for 6 years with Lantra, the Sector Skills Council for the environmental and land-based sector. Prior to this he worked with Lloyds TSB for more than 20 years. He has worked in a variety of Management roles, and has taken responsibility for customer service, sales, and the development of teams and individuals whilst dealing with a range of customers and businesses. |
| Where | Newark, Po Box 7843 |
| When | Start: 10/02/2009 Finish: 12/02/2009 See calendar |
| Where | Newark, Po Box 7843 |
| When | Start: 10/11/2009 Finish: 12/11/2009 See calendar |
