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Team Leader NVQ Level 2
NVQ
In Norwich ()
Description
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Type
NVQ
This qualification will support team leaders in evaluation of their effectiveness and support skills not yet developed. Suitable for: Individuals whose role involves carrying out a broad range of team leader activities, requiring a limited amount of supervision and working with some autonomy.
Reviews
Course programme
The role of a team leader covers many aspects, such as:
- Liaison and administration
- Attending weekly meetings
- Running weekly team meetings
- Oversees team operations
- Supervision/support of team staff
- Delegating jobs and tasks
It is an important role and one that can affect an organisation’s daily operation. Team leaders therefore need to have excellent supervisory, communication and delegation skills.
A candidate must complete six units in total.
Mandatory units (four units):
- Manage your own resources
- Provide leadership for your team
- Develop productive working relationships with colleagues
- Ensure your own actions reduce risks to health and safety
Group A (choose two units):
- Encourage innovation in your team
- Allocate and check work in your team
- Provide learning opportunities for colleagues
- Resolve customer service problems
- Support customer service improvements
In order to achieve an Apprenticeship, Key Skills (Communication Level 2 and Application of Level 1) and a Technical Certificate (GOAL Certificate in Team Leading Level 2) are required to be added to this NVQ.
Team Leader NVQ Level 2