Team Leading Certificate Level 2

Course Level 2

Description
The Level 2 Certificate in Team Leading aims to give practising or potential team leaders the foundation for their formal development in this role. It is also appropriate for participants working from inside teams, who may not be specifically designated as team leaders, but who have some responsibility for the groups outputs. The programme content covers the Knowledge Requirements of the Level 2 S/NVQ in Team Leading, and the assessments may provide evidence towards a portfolio for this qualification.

The programme has two primary objectives:

to assist participants in gaining the basic knowledge required by a team leader

to develop basic team leading skills


Course Length


What will I study?
The course is structured over twenty two weeks, divided into three hour sessions. The first session forms the course induction. The twenty segments which make up the course content are taken over the next twenty sessions. Assessment and associated tutorial support take place in the final week.

Session 1 Induction
Session 2 The role of the team leader
Session 3 Planning and organising the teams work
Session 4 Team structures
Session 5 Effective communication
Session 6 Valuing diversity
Session 7 Dealing with change
Session 8 Developing yourself
Session 9 Organising yourself
Session 10 Dealing with problems
Session 11 Motivating the team
Session 12 Developing the team
Session 13 Maintaining discipline
Session 14 Identifying and reducing risks to health and safety
Session 15 Using resources efficiently
Session 16 Monitoring the teams work
Session 17 Fulfilling customer requirements
Session 18 Briefing the team
Session 19 Using information for action
Session 20 Working with people outside the team
Session 21 Self-managed teams
Session 22 Assessment


How will I learn?


How will I be assessed?


Where could it lead?
Successful participants may benefit from career enhancement and/or progress to:

level 3 introductory certificate in first line management
level 3 certificate in first line management
level 3 S/NVQ in management
another qualification at a suitable level within or outside the National Qualifications Framework


Requirement
Participants will normally be either practising or aspiring team leaders. There are no formal educational requirements, but learners should have a background that will enable them to benefit from the programme. This is likely to be Level 1 Key Skills Literacy and Numeracy, or equivalent. Candidates may use the transcript provided by the ILM at the conclusion of an Introductory Certificate in Team Leading as evidence to claim exemption from study for the named segments. There is some exemption from the Knowledge Assessment element of the full assessment requirements for the Certificate in Team Leading on a segment by segment basis only.