The Team Secretary

Short course

In London

£ 479 VAT inc.

Description

  • Type

    Short course

  • Location

    London

  • Duration

    1 Day

An understanding of the roles and responsibilities of the team secretary Recognition of the attributes of a good team player A strategy for agreeing the boundaries of the role with your team Methods for assessing priorities Negotiation skills to handle conflicts of interest Systems and procedures for managing workload and keeping track of tasks. Suitable for: Secretaries and administrators who play a support role to more than two people.

Facilities

Location

Start date

London
See map
9 Kingsway, WC2B 6XF

Start date

On request

Questions & Answers

Add your question

Our advisors and other users will be able to reply to you

Who would you like to address this question to?

Fill in your details to get a reply

We will only publish your name and question

Reviews

Subjects

  • Secretary

Course programme



Who is it for
Secretaries and administrators who play a support role to more than two people.


What is it about


  • An understanding of the roles and responsibilities of the team secretary

  • Recognition of the attributes of a good team player

  • A strategy for agreeing the boundaries of the role with your team

  • Methods for assessing priorities

  • Negotiation skills to handle conflicts of interest

  • Systems and procedures for managing workload and keeping track of tasks


What will i get out of it
Working for team can put an individual under a lot of pressure. This course teaches the time management, prioritisation and organisational skills to ensure deadlines are met. Just as importantly, it covers the diplomacy and communication skills to handle any conflicts of interest while keeping a whole team happy and productive.


Course overview
The role of the team secretary





  • Defining the nature of the role and teamwork

  • Setting the boundaries

  • Identifying the challenges


Handling conflict






  • Understanding conflict

  • Question skills

  • Negotiating an outcome
Managing time



  • Setting goals and objectives

  • Planning

  • Meeting deadlines

  • Agreeing priorities


Systems and procedures





  • Managing paperwork Â- storage and retrieval

  • Keeping track of tasks and outstanding actions

  • Using technology to help

The Team Secretary

£ 479 VAT inc.