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Business Marketing
UK Open Learning Ltd
and public relations · Define the selling process · Devise a telephone sales campaign · List the benefits of keeping advertising... appointments by phone · Reaching the decision maker · The sales presentation · Telephone selling · Handling objections · Keeping...
£275 + VAT
Brilliant customer service!
The In-House Training Company
contact, especially for composed and confident first contact on the telephone and face-to-face Use skills for questioning... such as advanced telephone skills, dealing with complaints, internal planning, etc, according to organisational need...
(Customer Management Workshop in Hertfordshire)
Workshop
- in Harpenden
- Inhouse
- 1 Day
£ On request
Winning Telesales Techniques
Reed Learning
It takes a look at the elements that make up successful telesales calls and then gives practical feedback to delegates how to improve their own techniques Course Outline: You will be able to practice making outbound calls through several telephone...
(Telephone Skills Course in London)
£895 + VAT
Effective Collection Techniques
Hemsley Fraser
the tools available to best effect Telephone Collections Planning and making calls Asking for payment Overcoming excuses...
(Credit Control Course in London)
£499 + VAT
Telecommunications Introduction
Systems and Network Training
the transport plane. Recognise the benefits of extra features available in today's telephone networks. Course content: s & Network...
(Other Telecommunications Course in Surrey)
£895 + VAT
Accomplished Listener
SCE Enterprise
skills · Interviewing skills · Telephone skills This course is interactive and combines lectures with focused discussion...
(Other Interpersonal Skills Course in Edinburgh)
£ On request
Dutch Intermediate Plus
Tayside Language Centre
about them; talk about a holiday you have had; use the telephone for simple tasks, take a message; and have a wider knowledge...
(Other Languages Course in Dundee)
£120 VAT inc.
Effective Appointment Making - Cold Calling
Salesxcellence
with qualified appointments Techniques to help you get more business and make more appointments in less time on the telephone This workshop includes live telephone calls to real customers salesxcellence’s Creating Customers on the Telephone workshop focuses...
(Sales Skills Workshop in Bedfordshire)
£225 + VAT
Successful Collection Techniques
Advanced Training
Tutorial presentation of ideas and concepts with delegate participation. Role plays on the telephone training apparatus to identify...
(Credit Control Workshop in )
£ On request
NLP in Sales
Maguire Training
or over the telephone How decisions are made ~ the 5 point guide Recognising the power if language and suggestive phrases...
(Other Interpersonal Skills Course in )
£ On request
Finding out about Market Research
Top Mark Training
questionnaires * How to use the telephone for interviewing * How to analyse the information you have collected * What it all means...
(Market Analysis Course in )
£ On request
Developing Effective Sales Techniques
CSE-Demos Training and Development
but who are in contact (face-to-face or telephone) with customers. Course objectives By the end of this course you will be able...' and sellers' roles > Identifying the key selling tools and techniques for face-to-face and telephone situations > Defining...
(Sales Skills Workshop in London)
£819 + VAT
Communication skills & Interpersonal Styles
Partners in Business
people and difficult situations Demonstrate flexibility in their style when communicating using E mail, telephone conferencing... Improving communication Adapting our style for improved communication using E mail, telephone conferencing, presenting, coaching...
(Other Interpersonal Skills Course in Middlesex)
Course
- in Northwood
- Inhouse
- 1 Day
£ On request
Print Media Training
Bluewood Training
of one or more of the following interviews: Telephone / Face to Face / Down the line / Doorstep The Trainers: Below are details... to face or telephone consultations for a year after the training...
(Public Relations Course in London)
£ On request
Dealing with the Media in a Crisis
Bluewood Training
: Telephone / Face to Face / Down the line / Doorstep The Trainers: Below are details of some media trainers we would recommend... DVD recordings of your practice interviews Free face to face or telephone consultations for a year after the training...
(Public Relations Course in London)
£ On request
Broadcast Media Training
Bluewood Training
interviews: Telephone / Face to Face / Down the line / Doorstep The Trainers: Below are details of some media trainers... feedback to both delegate and client DVD recordings of your practice interviews Free face to face or telephone consultations...
(Public Relations Course in London)
£ On request
Financial Media Training
Bluewood Training
interviews: Telephone / Face to Face / Down the line / Doorstep The Trainers: Below are details of some financial media trainers... to film and playback the interviews Written and oral feedback to both delegate and client Free face to face or telephone...
(Public Relations Course in London)
£ On request
Delivering Customer Service Excellence
Xpertise
with external customers face to face and over the telephone will benefit from attending this course. Delegates will learn how... effectively Conflict resolution Customer care via e-mail Customer care over the telephone Dealing with challenging customers Image...
(Customer Management Course in Cheshire)
Course
- in Greater Manchester
- 1 Day
£350 + VAT
Delivering Customer Service Excellence
Xpertise
with external customers face to face and over the telephone will benefit from attending this course. Delegates will learn how... effectively Conflict resolution Customer care via e-mail Customer care over the telephone Dealing with challenging customers Image...
(Customer Management Course in West Yorkshire)
£350 + VAT
Delivering Customer Service Excellence
Xpertise
with external customers face to face and over the telephone will benefit from attending this course. Delegates will learn how... effectively Conflict resolution Customer care via e-mail Customer care over the telephone Dealing with challenging customers Image...
(Customer Management Course in London)
£350 + VAT
