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Courses related: telephone techniques | telephone collection techniques | selling over the telephone | telephone skills | telephone courses | telephone collections | telephone techniques course | telephone skills course | telephone collection courses | telephone selling techniques
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  Delivering Customer Service Excellence Xpertise with external customers face to face and over the telephone will benefit from attending this course. Delegates will learn how... effectively Conflict resolution Customer care via e-mail Customer care over the telephone Dealing with challenging customers Image... (Customer Management Course in Wiltshire)
Course
  • in Malmesbury
  • 1 Day
£350 + VAT
+ information    
  Customer Service Skills Total Learning Solutions communication and begin to apply them when communicating face to face and on the telephone state the importance of ' listening... recovery. Successful telephone techniques.... (Other Sales Course in Avon)
Course
  • in Bristol
  • 1 Day
£ On request
+ information    
  Cycling Road Leader Award Off-road Training Consultancy (OTC) and other legally or permissively accesible tarmac routes. The Road Leader Award is not limited by height or access to a telephone... and not more than 21/2km from a public highway or telephone. Road Leader Combined Course The Road Leader course is designed... (Other Sports Course in South Yorkshire)
Course
  • in Sheffield
  • 25 Hours
£ On request
+ information    
  Copper cabling for engineers Systems and Network Training Communications principles Use of cables in data networks, Use of cables in telephone networks, conductors and insulators... cables. Hands on: Installing telephone cable, testing continuity. A hands on training course covering installation, termination... (Network Hardware Course in Surrey)
Course
  • in Nutfield
  • 3 Hours
£1,295 + VAT
+ information    
  Motivational Interviewing (Introduction) Pip Mason Consultancy formats are: · Telephone coaching · Critique and feedback on taped sessions with clients · One to one supervision. Pip Mason Pip... access. For people travelling from afar residential facilities are available at an extra charge, in en-suite rooms with telephone... (Performance Course in West Midlands)
Course
  • in Bournville
  • 2 Days
£195 + VAT
+ information    
  Thai - Beginner Plus ELITE LANGUAGE INSTITUTE of telephone transactions Who/When questions How to talk about your knowledge of Thai How to talk about actions that happened... Themes: Script review The language of telephone transactions Who/When questions How to talk about your knowledge of Thai How... (Other Languages Course in London)
Course
  • in London
  • Inhouse
  • 10 Weeks
£212 + VAT
+ information    
  Thai - Beginner Plus ELITE LANGUAGE INSTITUTE of telephone transactions Who/When questions How to talk about your knowledge of Thai How to talk about actions that happened... Themes: Script review The language of telephone transactions Who/When questions How to talk about your knowledge of Thai How... (Other Languages Course in London)
Course
  • in London
  • Inhouse
  • 10 Weeks
£212 + VAT
+ information    
  Communication skills & Interpersonal Styles Partners in Business people and difficult situations Demonstrate flexibility in their style when communicating using E mail, telephone conferencing... Improving communication Adapting our style for improved communication using E mail, telephone conferencing, presenting, coaching... (Other Interpersonal Skills Course in )
Course
  • Inhouse
  • 1 Day
£ On request
+ information    
  Effective Communication - Communication skills Speak First the telephone and email in a professional way • Learn techniques for connecting with people quickly and with ease • Gain insight... for face-to-face, telephone and email communication Considering the recipient • Know your stakeholders and what they need... (Other Interpersonal Skills Course in )
Course
  • Inhouse
  • 1 Day
£ On request
+ information    
  Distribution, Warehousing & Storage Operations NVQ Level 2 Aurelia Training workshops. In between each workshop candidates will be observed at work and have access to support and guidance via telephone... Assessment and unlimited candidate support via telephone and E-Mail · Internal Verification... (Supply Chain Vocational in )
Vocational
  • Inhouse
  • 8 Months
Free
+ information    
  Development of Professional Dog Grooming & Business Skills Sussex Canine Centre This course can also be run without the Business Skills Unit, please telephone to discuss your options so we are able to tailor make your... (Animal Health Course in Bedfordshire)
Course
  • in Lewes
  • 30 Days
£1,800 + VAT
+ information    
  Intermediate Spanish Tayside Language Centre , interests and favourite sports as well as answer questions about them; talk about a holiday you have had; use the telephone... (Spanish Course in Dundee)
Course
  • in Dundee
  • 10 Weeks
£120 + VAT
+ information    
  Portuguese Intermediate Tayside Language Centre the telephone for simple tasks, take a message; and have a wider knowledge of grammar. You will be able to record your progress... (Portuguese Course in Dundee)
Course
  • in Dundee
  • 10 Weeks
£160 VAT inc.
+ information    
  Chinese Intermediate Tayside Language Centre , interests and favourite sports as well as answer questions about them; talk about a holiday you have had; use the telephone... (Chinese Course in Dundee)
Course
  • in Dundee
  • 10 Weeks
£120 VAT inc.
+ information    
  Arabic Intermediate Tayside Language Centre as answer questions about them; talk about a holiday you have had; use the telephone for simple tasks, take a message... (Other Languages Course in Dundee)
Course
  • in Dundee
  • 10 Weeks
£120 + VAT
+ information    
  Customer Care Bright Methods care professional Obtaining and clarifying information The role of listening Telephone skills Managing and recording... (Customer Management Workshop in Avon)
Workshop
  • in Bristol
  • Inhouse
  • 1 Day
£250 + VAT
+ information    
  Reception Skills Capita Learning and Development by using listening skills and empathy Telephone etiquette How to take specifications from your manager. Liaising with suppliers How... (Secretarial Course in London)
Course
  • in London
  • 1 Day
£499 + VAT
+ information    
  Welsh Level 1 OCN Pembrokeshire College information about everyday life (e.g. work, family, friends, telephone numbers) Express and ask for needs (e.g. food and drink... (Other Languages Course in Pembrokeshire/Sir Benfro)
Course
  • in Haverfordwest
  • 1 Year
£75 + VAT
+ information    
  French - Beginner Plus ELITE LANGUAGE INSTITUTE Make a telephone call Arrange to meet with someone Describe physical appearances Order a meal Grammar Prepositions before... (French Course in London)
Course
  • in London
  • 10 Weeks
£212 + VAT
+ information    
  Polish for Absolute Beginners ELITE LANGUAGE INSTITUTE Ask for telephone numbers Talk about the times of meetings and parties Ask the hours of services in stores and hotels Ask... (Other Languages Course in London)
Course
  • in London
  • Inhouse
  • 10 Weeks
£212 + VAT
+ information    
 
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