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Selling over the telephone
Presentations for you
Selling over the telephone 1-Day This programme focuses on the problems and effective use of the telephone. Telephone... telephone process and gaining minor and major levels of commitment during the call. The day ends with looking at gaining agreement...
(Telephone Skills Course in Surrey)
£ On request
Telephone Technique
GBC Learning & Development
Telephone Technique Designed for staff who would like to improve their telephone skills, particualrly those who use the telephone as an important part of their job. ************************************** During the course you will learn: · Improved...
(Telephone Skills Training in Surrey)
Training
- in Guildford
- Inhouse
- 1 Day
£295 + VAT
Telephone Technique
GBC Learning & Development
Telephone Technique Designed for staff who would like to improve their telephone skills, particualrly those who use the telephone as an important part of their job. ************************************** During the course you will learn: · Improved...
(Telephone Skills Training in London)
£295 + VAT
Telephone Skills
West End Training
Telephone Skills Course A half-day course. Topics Include: Telephone Systems Telephone Etiquette Customer Care Customer Driven Companies Empathy Create Customer Loyalty Levels of service. Desired v. Adequate Zones of tolerance - 4 factors Customer...
(Telephone Skills Course in )
£ On request
Telephone Skills
Alpha Training
Telephone Skills Course contents Creating a Professional Image on the Telephone Understanding how customers form... to build a relationship with the caller Techniques to improve your telephone voice Dealing with Difficult Callers Resolving...
(Telephone Skills Course in )
£ On request
Telephone Skills
Alpha Training
Course contents Creating a Professional Image on the Telephone Understanding how customers form their impressions First... a relationship with the caller Techniques to improve your telephone voice Dealing with Difficult Callers Resolving complaints and problems...
(Telephone Skills Course in )
£ On request
Telephone Sales
Partners in Business
Telephone Sales Objectives By the end of the day delegates will: Be more constructive in planning calls Use questions more effectively to gain information Practice ways of getting to the right person and progression of the telephone call towards...
(Sales Skills Course in Middlesex)
Course
- in Northwood
- Inhouse
- 1 Day
£154 + VAT
Telephone skills
Speak First
Telephone skills Details Max number of participants: 6 Duration: Half-day or full day Available as: In-company course Benefits • Build rapport effortlessly on the telephone • Know how to manage conflict and take difficult behaviour in your stride...
(Telephone Skills Course in )
£ On request
Reception & Telephone Techniques
Keys Training
Reception and Telephone Techniques By the end of the course delegates will have: \u0001 Reviewed telephone and reception basics \u0001 Gained an understanding of different behaviours and personality types \u0001 Identified techniques for building...
(Secretarial Course in Greater Manchester)
£ On request
Selling Over the Telephone
MTD Sales Training
-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} "The Telephone Selling... More New Business And CLOSE More Sales Over The Telephone Overview If you need to generate more leads , set...
£ On request
Telephone Selling Masterclass
MTD Sales Training
"The Telephone Selling Skills Masterclass" A 1-day workshop where you will... Learn The Right Approach, Techniques And Strategies To GENERATE More New Business And CLOSE More Sales Over The Telephone Overview If you need to generate more leads , set...
(Sales Skills Course in Greater Manchester)
Course
- in Manchester
- Inhouse
- 1 Day
£295 + VAT
Essential Telephone Collection Techniques
Institute of Credit Management
Essential Telephone Collection Techniques Personality Styles Identifying strengths and weaknesses Identifying customer types and strategies for dealing with them Establishing clear objectives Call Structure Analysing the structure of the collection...
(Credit Control Training in London)
£380 + VAT
Telephone Sales Skills
Salesxcellence
Telephone Sales Skills Eliminate the fear of cold calling. Learn the cause and the solution. With the emphasis on results this hands-on workshop will ensure your success in telephone selling, listen to your trainer make live phone calls during...
(Sales Skills Workshop in Bedfordshire)
£225 + VAT
Telephone Today
Advanced Training
Telephone today Features Incoming and outgoing calls handled in depth Enquiries/Queries - creating the right impression - proven sequence for answering the telephone - powerful communication techniques - how to sell an idea - building confidence...
(Telephone Skills Workshop in )
£ On request
Telephone Skills
Major Training Ltd
First Impressions: Why they are important and how to make a good first impression on the telephone. Voice and Language: Key elements of the effective use of Voice and Language when communicating by telephone. Positive Communication: Using...
(Telephone Skills Training in London)
£495 + VAT
Customer Focus On The Telephone
WWP Training Limited
Course suitable for: This programme is for you if your role involves telephone communication with customers, whether they are internal (colleagues and staff) or external (clients and the general public). You will learn to develop your telephone...
(Telephone Skills Course in London)
£420 + VAT
Professional Telephone Skills
The Training Bank
Professional Telephone Skills Delegates will learn The importance of customer care How to project a positive, confident and professional image over the telephone The importance of first impressions How to build rapport How to guide and control...
(Telephone Skills Course in Hertfordshire)
£235 + VAT
Effective Telephone Selling
WWP Training Limited
Course objectives: On completion of this programme you will be able to: -Understand the role of the telephone in selling -Use the telephone during professional customer relationship management -Communicate your message successfully -Create a good...
(Telephone Skills Course in Berkshire)
£900 + VAT
Essential Telephone Collection Techniques
Institute of Credit Management
Essential Telephone Collection Techniques Personality Styles Identifying strengths and weaknesses Identifying customer types and strategies for dealing with them Establishing clear objectives Call Structure Analysing the structure of the collection...
(Credit Control Training in West Midlands)
£380 + VAT
Telephone Techniques
Stand & Deliver
Outcomes At the end of this workshop, participants will be able to:- - Create the right impression of their organisation and themselves. - Build rapport with someone they cannot see. - Obtain all the information they need effecciently and accurately....
(Secretarial Workshop in Lancashire)
£249 + VAT
