Sort by:
Relevance |
Price
Telephone Techniques
Stand & Deliver
Outcomes At the end of this workshop, participants will be able to:- - Create the right impression of their organisation and themselves. - Build rapport with someone they cannot see. - Obtain all the information they need effecciently and accurately....
(Secretarial Workshop in Greater Manchester)
£249 + VAT
Professional Telephone Skills
Partners in Business
Professional Telephone Skills Programme Introduction The benefits and pitfalls of using the telephone at work Caring for our callers What annoys you when using the telephone? The best way to care for our callers Projecting a professional image...
(Telephone Skills Course in Middlesex)
Course
- in Northwood
- Inhouse
- 1 Day
£ On request
Professional Telephone Techniques
Reed Learning
An unhappy customer whose problem is solved professionally by a skilled telephone operator can be turned in to your most profitable advocate. The course teaches all those working with the telephone how to use listening techniques to understand...
(Telephone Skills Course in London)
£499 + VAT
Customer Focus On The Telephone
WWP Training Limited
Course suitable for: This programme is for you if your role involves telephone communication with customers, whether they are internal (colleagues and staff) or external (clients and the general public). You will learn to develop your telephone...
(Telephone Skills Course in Berkshire)
£420 + VAT
Professional Telephone Skills
Partners in Business
Professional Telephone Skills Programme Introduction The benefits and pitfalls of using the telephone at work Caring for our callers What annoys you when using the telephone? The best way to care for our callers Projecting a professional image...
(Telephone Skills Course in )
£ On request
Telephone Selling Masterclass
MTD Sales Training
"The Telephone Selling Skills Masterclass" A 1-day workshop where you will... Learn The Right Approach, Techniques And Strategies To GENERATE More New Business And CLOSE More Sales Over The Telephone Overview If you need to generate more leads , set...
(Sales Skills Course in London)
£295 + VAT
Essential Telephone Collection Techniques
Institute of Credit Management
Essential Telephone Collection Techniques Personality Styles Identifying strengths and weaknesses Identifying customer types and strategies for dealing with them Establishing clear objectives Call Structure Analysing the structure of the collection...
(Credit Control Training in West Yorkshire)
£380 + VAT
Essential Telephone Collection Techniques
Institute of Credit Management
Essential Telephone Collection Techniques Personality Styles Identifying strengths and weaknesses Identifying customer types and strategies for dealing with them Establishing clear objectives Call Structure Analysing the structure of the collection...
(Credit Control Training in Merseyside)
£380 + VAT
Getting Appointments by Telephone
Advanced Training
Getting appointments by telephone Features Finding the Business · generating prospect lists · pre-qualifying prospects... words · overcoming objections · fixing the appointment and confirming details. Telephone Practice Sessions · practice using...
(Telephone Skills Workshop in )
£ On request
Effective Selling by Telephone
Advanced Training
Effective selling by telephone Features The Telesales Marketing Opportunity · recognising the power of the telephone... and individual tuition and guidance. Benefits · Improved confidence on the telephone. · More sales/increased profits. · Detailed...
(Telephone Skills Workshop in )
£ On request
Professional Telephone Skills
focus4training
Professional Telephone Skills - 1 Day Course The telephone is the most familiar piece of technology in the workplace... the right impression and getting your message across. Course Aims: Professional Telephone Skills training course will enable...
(Telephone Skills Course in Leicestershire)
£125 + VAT
Achieving Sales on the Telephone
Training and Development Solutions (UK) Ltd
Telephone and tele-sales environments require a special set of skills. This dynamic and popular course enables delegates to develop their telephone selling skills and self-confidence in order to increase call-to-order ratios, overcome `brush-offs...
(Sales Skills Course in Nottinghamshire)
Course
- in Long Eaton
- Inhouse
- 1 Day
£395 + VAT
Proacive Telephone Selling Training Course Leeds Bradford York Hull Harrogate
Ripley Training
and they will be able to practice their new found skills by means of taped telephone role-play followed by constructive critique. Benefits To understand the qualities required by the telephone sales person Understanding customer attitudes- why do people...
(Sales Skills Workshop in West Yorkshire)
£350 + VAT
Professional Telephone Technique
CWT Chamber Training
Professional Telephone Techniques Key Objectives After attending this course delegates will understand: The impact of voice... with confidence The value of service and the role of the individual Developing a professional telephone manner which welcomes...
(Telephone Skills Course in West Midlands)
£205 + VAT
Securing Telephone Appointments Training Course
Ripley Training
Securing Telephone Appointments In order for a Company to prosper and grow it is essential that we are constantly striving to expand the customer base by gaining new business and this generally involves making appointments. Telephone appointment...
(Telephone Skills Course in West Yorkshire)
£350 + VAT
Telephone Techniques
Stand & Deliver
Outcomes At the end of this workshop, participants will be able to:- - Create the right impression of their organisation and themselves. - Build rapport with someone they cannot see. - Obtain all the information they need effecciently and accurately....
(Secretarial Workshop in London)
£249 + VAT
Telephone Selling
Bright Methods
Closing sales over the telephone Addressing telesales challenges Maximising telesales performance Roleplays...
(Sales Skills Course in Avon)
£250 + VAT
Telephone Collection Techniques
JPD Training
Essential Telephone Collection Techniques "I feel more confi dent about doing my job and will make lots of positive changes" Content ■ Personality Styles - Identifying strengths and weaknesses - Identifying customer types and strategies for dealing...
£340 + VAT
Telephone Sales
Activa Training
Telephone Sales A One-Day Training Course Too many companies treat telephone sales people as mechanical "order takers... by the telephone. You will learn the crucial points to watch so that you maximise the conversion of new enquiries to real...
(Telephone Skills Course in West Midlands)
£229 + VAT
Telephone Sales
Activa Training
Telephone Sales A One-Day Training Course Too many companies treat telephone sales people as mechanical "order takers... by the telephone. You will learn the crucial points to watch so that you maximise the conversion of new enquiries to real...
(Telephone Skills Course in Buckinghamshire)
£229 + VAT