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Telephone Techniques
S.W. Durham Training Ltd.
Telephone Techniques One Day Awareness Course Target Audience: Customer facing staff working in any industry... communication channels Telephone techniques Handling queries/complaints Course Content: Improving communication skills...
(Telephone Skills Course in Durham)
£135 + VAT
Telephone Techniques
ABC Training Solutions Ltd
of communicating by phone. Developing rapport with callers. Factors of good and bad communication on the telephone. The 6 W... and complaints. 3 steps to assertive behaviour. 6 steps to an incoming call. Skill practice to experience the telephone process...
(Telephone Skills Course in )
£690 + VAT
Telephone Sales
Activa Training
Telephone Sales A One-Day Training Course Too many companies treat telephone sales people as mechanical "order takers... by the telephone. You will learn the crucial points to watch so that you maximise the conversion of new enquiries to real...
(Telephone Skills Course in London)
£229 + VAT
Sell by Telephone
Salessense
Sell by Telephone Today many customers are won and lost without face to face meetings. Success rests on good qualification.... This course provides a step by step programme for increasing telephone sales success. Whether your task is to sell...
(Sales Skills Course in Berkshire)
£670 + VAT
Effective Telephone Techniques
The Training Team
Effective Telephone Techniques COURSE DESCRIPTION The value of client relationships has never been more important... are effective telephone communication skills? Ways to develop a greater customer service experience through effective...
(Telephone Skills Course in )
£225 + VAT
Telephone Selling Techniques
CSE-Demos Training and Development
Overview Obtain optimum results from your phone calls through an interactive, friendly and intelligent telephone selling strategy. Who should attend Telesales professionals and those who use the telephone as an essential tool to communicate...
(Sales Skills Workshop in London)
£819 + VAT
Telephone Customer Care
Trinity Training
Telephone Customer Care Aim: To help staff to understand fully what is meant by Customer Care. It aims to show how... to secure its existing and future business Designed for: All staff and managers whose job involves telephone calls with internal...
(Telephone Skills Workshop in )
£ On request
Advanced Telephone Sales
Maguire Training
Advanced Telephone Sales Duration: 2 Days The content of this programme assumes the delegate has mastered the essential skills of telephone sales. Here we examine the telephone as a powerful and cost effective sales tool and explore the psychology...
(Telephone Skills Course in )
£ On request
Telephone Sales Training
Business Enhancement Training
Telephone Sales Training / Telesales Training Course Picking up the telephone and speaking to people about the products & services you offer, is one of the best ways to generate more business! The Telephone Sales Training course will provide you...
(Sales Skills Course in West Midlands)
£295 + VAT
Successful Telephone Techniques
In-Comm
Successful Telephone Techniques 1 Day Training Course The course has been specially designed to develop verbal communication skills and to enable employees who have to handle telephone calls to create a professional image of the company by handling...
(Telephone Skills Course in )
£ On request
Telephone Sales Training
Business Enhancement Training
Telephone Sales Training / Telesales Training Course Picking up the telephone and speaking to people about the products & services you offer, is one of the best ways to generate more business! The Telephone Sales Training course will provide you...
(Sales Skills Course in London)
£295 + VAT
Telephone Sales
Activa Training
Telephone Sales A One-Day Training Course Too many companies treat telephone sales people as mechanical "order takers... by the telephone. You will learn the crucial points to watch so that you maximise the conversion of new enquiries to real...
(Telephone Skills Course in London)
£229 + VAT
Effective Telephone Collection Techniques
Hemsley Fraser
telephone collections Skills of the successful collector The Key Steps to a Successful Call Preparation Opening and first impressions Establishing the facts Negotiating Securing a payment promise Close and follow-up Communicating on the Telephone...
(Credit Control Course in London)
£479 + VAT
Telephone Sales
Activa Training
Telephone Sales A One-Day Training Course Too many companies treat telephone sales people as mechanical "order takers... by the telephone. You will learn the crucial points to watch so that you maximise the conversion of new enquiries to real...
(Telephone Skills Course in Berkshire)
£229 + VAT
Telephone Sales
Activa Training
Telephone Sales A One-Day Training Course Too many companies treat telephone sales people as mechanical "order takers... by the telephone. You will learn the crucial points to watch so that you maximise the conversion of new enquiries to real...
(Telephone Skills Course in Buckinghamshire)
£229 + VAT
Telephone Selling Techniques
CSE-Demos Training and Development
who are selling over the telephone and who have had no formal sales training. Course objectives By the end of this highly practical... Telephone Selling Practical Exercises Plus Feedback Selling Benefits > What is FAB? > Summarising client needs > Presenting...
(Sales Skills Workshop in London)
£389 + VAT
How to Handle Aggressive Customers on the Telephone
Tattersall Training
How to Handle Aggressive Customers on the Telephone Course Aim: To enable delegates to defuse aggression and create increased customer satisfaction. Objectives: Delegates will improve their ability to: Shift perspective to experience the customer...
(Telephone Skills Course in London)
£ On request
Telephone Communication Skills
CEPNW Chamber of Commerce
Overview: Delegates will learn how to use the telephone effectively and professionally. The format of the seminar comprises... and a personal action plan by each delegate. Objectives: Topics include: Discussion – what can cause a poor experience on a telephone...
(Telephone Skills Training in )
£195 + VAT
Telephone Skills
ProSkill
Overview The telephone is a key factor in customer communications. For many the telephone is the only impression... into practice. Who Should Attend Anyone using the telephone in their professional work. Duration 1 Day Telephone Skills...
(Telephone Skills Course in )
£ On request
Successful Telephone Techniques
In-Comm
Successful Telephone Techniques 1 Day Training Course The course has been specially designed to develop verbal communication skills and to enable employees who have to handle telephone calls to create a professional image of the company by handling...
(Telephone Skills Course in West Midlands)
Course
- in Aldridge
- Inhouse
- 1 Day
£ On request
