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Courses related: telephone techniques | telephone collection techniques | selling over the telephone | telephone skills | telephone courses | telephone collections | telephone techniques course | telephone skills course | telephone collection courses | telephone selling techniques
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Telephone

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  Telephone and Reception Skills Rewards TRC Telephone and Reception Skills Details The Telephone and Reception Skills course is ideal for people who are the first point... techniques, how to deal with difficult situations as well as telephone skills such as effective greetings and taking messages.... (Secretarial Course in West Sussex)
Course
  • in Haywards Heath
  • 1 Day
£ On request
+ information    
  Delivering Excellence In Customer Service Via Email And On The Telephone Hemsley Fraser by voice and words only Planning to solve customers' problems Using the 'TRUTH' model Email and Telephone Best Practice Techniques... (Sales Skills Course in London)
Course
  • in London
  • 1 Day
£529 + VAT
+ information    
  Effective Telephone Debt Collection Techniques CSE-Demos Training and Development Overview Master essential telephone techniques to deal effectively with credit control issues and improve your cashflow... accurate and timely invoicing > Deal with queries > Improve telephone collection techniques > Deal with problems and overdue debts... (Credit Control Workshop in London)
Workshop
  • in London
  • 1 Day
£449 + VAT
+ information    
  Professional Telephone Techniques Alliance Learning Alliance Learning understands individual business needs and that is why we have a specialist collection of one day personal & professional development courses designed to meet key training needs for team leaders and managers. These one day courses ha... (Telephone Skills Course in Lancashire)
Course
  • in Bolton
  • 1 Day
£125 + VAT
+ information    
  Developing Effective Telephone Skills Hemsley Fraser Effective Telephone Communication Doing business on the telephone Creating the right impression Exceeding customer... Personal Development Refining your telephone manner - developing a welcoming style Formulating a personal action plan... (Telephone Skills Course in London)
Course
  • in London
  • 1 Day
£529 + VAT
+ information    
  High Level Telephone Skills Hemsley Fraser Sales Through Service - It's the Only Way What do customers want from a service or solution provider? How do customers think and feel when they are buying a product or service? Your role in helping customers to buy from you Powerful Communication - H... (Telephone Skills Course in London)
Course
  • in London
  • 2 Days
£829 + VAT
+ information    
  Advanced Telephone Selling Techniques CSE-Demos Training and Development . Who should attend This course is for experienced sales executives with more than one year's experience in telephone sales... out by taking part in telephone role plays with the trainer giving an evaluation and action points Course content Introduction... (Telephone Skills Workshop in London)
Workshop
  • in London
  • 1 Day
£419 + VAT
+ information    
  Effective Communication on the Phone Clearer Thoughts to explore these concepts in a safe environment. Recommended for This course is designed for any staff who use the telephone... presented by using the 'phone · Explore their personal telephone manner · Recognise appropriate language to use on the telephone... (Telephone Skills Course in )
Course
  • Inhouse
  • 1 Day
£ On request
+ information    
  Call Centre Skills Bright Methods the course session: Telephone service fundamentals Good telephone service Attitude and interpersonal skills Greeting customers Effective... (Telephone Skills Course in Avon)
Course
  • in Bristol
  • Inhouse
  • 1 Day
£250 + VAT
+ information    
  Excellent Customer Service for Contact Centre Staff Tattersall Training with customer on the telephone Respond effectively to diverse groups of customers Remain resourceful when working under pressure Deal effectively with difficult situations on the telephone Repond appropriately to abusive or threatening language... (Telephone Skills Course in London)
Course
  • in London
  • 2 Days
£ On request
+ information    
  Cold Calling for Cowards GBC Learning & Development Cold Calling for Cowards YOU WILL LEARN: To make the telephone a medium for success About communication challenges – making... a positive attitude This is an intensely practical course so telephone recording plays a key part. Details: Duration: 1 Day... (Telephone Skills Training in London)
Training
  • in London
  • 1 Day
£295 + VAT
+ information    
  Cold Calling for Cowards GBC Learning & Development Cold Calling for Cowards YOU WILL LEARN: To make the telephone a medium for success About communication challenges – making... a positive attitude This is an intensely practical course so telephone recording plays a key part. Details: Duration: 1 Day... (Telephone Skills Training in Surrey)
Training
  • in Guildford
  • 1 Day
£295 + VAT
+ information    
  Effective Selling Skills Partners in Business Effective SELLING SKILLS - face to face and telephone Introduction Every business needs to increase its customer base... targeted by telephone, a positive attitude to win and a confident persuasive approach can help to convert a prospect... (Sales Skills Course in Hertfordshire)
Course
  • in Watford
  • Inhouse
  • 1 Day
£154 + VAT
+ information    
  Effective Selling Skills Partners in Business Effective SELLING SKILLS - face to face and telephone Introduction Every business needs to increase its customer base... targeted by telephone, a positive attitude to win and a confident persuasive approach can help to convert a prospect... (Sales Skills Course in London)
Course
  • in London
  • Inhouse
  • 1 Day
£154 + VAT
+ information    
  Effective Selling Skills Partners in Business Effective SELLING SKILLS - face to face and telephone Introduction Every business needs to increase its customer base... targeted by telephone, a positive attitude to win and a confident persuasive approach can help to convert a prospect... (Sales Skills Course in )
Course
  • Inhouse
  • 1 Day
£154 + VAT
+ information    
  Professional Receptionist GBC Learning & Development : To adopt appropriate telephone techniques To receive visitors professionally To direct calls correctly To deal with difficult... (Secretarial Training in London)
Training
  • in London
  • 1 Day
£295 + VAT
+ information    
  Professional Receptionist GBC Learning & Development : To adopt appropriate telephone techniques To receive visitors professionally To direct calls correctly To deal with difficult... (Secretarial Training in Surrey)
Training
  • in Guildford
  • 1 Day
£295 + VAT
+ information    
  Receptionist Skills West End Training Receptionist/ Front Line Skills Course A one-day course. Topics Include: Exercise - How does your organisation rate customer care? Exceed Customers' Expectations. Reception Service Charter Telephone Skills Quality v. total quality issues. The costs... (Secretarial Course in )
Course
  • Inhouse
  • 1 Day
£ On request
+ information    
  Business English - Intermediate ELITE LANGUAGE INSTITUTE Objectives Below are the typical topics that can be covered during the course: · Managing telephone calls · Taking part in meeting · Making arrangements on the telephone · Starting presentations · Managing meetings · Negotiating · Presenting · Socialising... (English Course in London)
Course
  • in London
  • Inhouse
  • 10 Weeks
£599 VAT inc.
+ information    
  Business English - Intermediate ELITE LANGUAGE INSTITUTE Objectives Below are the typical topics that can be covered during the course: · Managing telephone calls · Taking part in meeting · Making arrangements on the telephone · Starting presentations · Managing meetings · Negotiating · Presenting · Socialising... (English Course in London)
Course
  • in London
  • Inhouse
  • 10 Weeks
£599 VAT inc.
+ information    
 
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Words related to the courses viewed: telephone telephone skills telephone techniques telephone sales
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