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Courses related: telephone techniques | telephone collection techniques | selling over the telephone | telephone skills | telephone courses | telephone collections | telephone techniques course | telephone skills course | telephone collection courses | telephone selling techniques
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Telephone

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  DEALING WITH CONFLICT P.H.F. Training DEALING WITH CONFLICT Duration - 1 Day Target Audience All persons who deal with members of the public as claimants or otherwise, either face to face or via telephone calls. Course Aim To provide the opportunity to identify the causes of conflict... (Leadership Course in Worcestershire)
Course
  • in Redditch
  • 1 Day
£ On request
+ information    
  Negotiating Skills In-Comm · Discussion · Proposing · Bargaining · Closing · Negotiating by letter and telephone · Personal action plan · Course review and assessment... (Assertiveness Course in West Midlands)
Course
  • in Aldridge
  • Inhouse
  • 4 Hours
£ On request
+ information    
  Speed Writing GBC Learning & Development Speed Writing Designed for anyone who needs to take notes quickly and accurately. Ideal for minute taking, taking a brief from a client or colleague or even taking accurate telephone messages. During the course you will leanr: · What speed writing... (Secretarial Training in Surrey)
Training
  • in Guildford
  • 4 Hours
£295 + VAT
+ information    
  Chinese - Elementary Plus ELITE LANGUAGE INSTITUTE some approprate expressions on the telephone -indicate that you have completed an action by using wán ... le -describe a past event... (Chinese Course in London)
Course
  • in London
  • Inhouse
  • 10 Weeks
£212 + VAT
+ information    
  Chinese - Elementary Plus ELITE LANGUAGE INSTITUTE some approprate expressions on the telephone -indicate that you have completed an action by using wán ... le -describe a past event... (Chinese Course in London)
Course
  • in London
  • Inhouse
  • 10 Weeks
£212 + VAT
+ information    
  Chinese - Elementary Plus ELITE LANGUAGE INSTITUTE some approprate expressions on the telephone -indicate that you have completed an action by using wán ... le -describe a past event... (Chinese Course in London)
Course
  • in London
  • Inhouse
  • 10 Weeks
£212 + VAT
+ information    
  Negotiating Skills In-Comm · Discussion · Proposing · Bargaining · Closing · Negotiating by letter and telephone · Personal action plan · Course review and assessment... (Assertiveness Course in )
Course
  • Inhouse
  • 4 Hours
£ On request
+ information    
  Networking & Conversation Techniques West End Training by telephone Body language Questioning The use of questions Presenting your case Positive thinking positive words... (Self-development Course in )
Course
  • Inhouse
  • 1 Day
£ On request
+ information    
  Debt Management and Credit Control NCC Home Learning debt and describes how to collect debt by letter and telephone. Our aim is to provide you with the best deal available...
Course
  • Distance
  • 365 Days
£235 + VAT
+ information    
  Communication Skills Clinton Associates Communication Skills Course Content Methods of communication The sender/receiver relationship Questioning skills - open and closed questions Listening skills Telephone communications Self presentation and assertiveness Non-verbal signals How...
Course
  • Distance
  • 2 Days
£ On request
+ information    
  Reception and Telephony Skills Cosensa Learning & Development Ltd telephone behaviour - Assertive, aggressive and passive behaviours - Developing an effective telephone manner Who should attend... introduction to dealing with callers on the telephone, greeting visitors professionally and courteously and gaining a better... (Secretarial Course in Aberdeenshire)
Course
  • in Aberdeen
  • 1 Day
£ On request
+ information    
  Reception and Telephony Skills Cosensa Learning & Development Ltd telephone behaviour - Assertive, aggressive and passive behaviours - Developing an effective telephone manner Who should attend... introduction to dealing with callers on the telephone, greeting visitors professionally and courteously and gaining a better... (Secretarial Course in Greater Manchester)
Course
  • in Manchester
  • 1 Day
£ On request
+ information    
  Reception and Telephony Skills Cosensa Learning & Development Ltd telephone behaviour - Assertive, aggressive and passive behaviours - Developing an effective telephone manner Who should attend... introduction to dealing with callers on the telephone, greeting visitors professionally and courteously and gaining a better... (Secretarial Course in County Down)
Course
  • in Belfast
  • 1 Day
£ On request
+ information    
  Reception and Telephony Skills Cosensa Learning & Development Ltd telephone behaviour - Assertive, aggressive and passive behaviours - Developing an effective telephone manner Who should attend... introduction to dealing with callers on the telephone, greeting visitors professionally and courteously and gaining a better... (Secretarial Course in London)
Course
  • in London
  • 1 Day
£ On request
+ information    
  Reception and Telephony Skills Cosensa Learning & Development Ltd telephone behaviour - Assertive, aggressive and passive behaviours - Developing an effective telephone manner Who should attend... introduction to dealing with callers on the telephone, greeting visitors professionally and courteously and gaining a better... (Secretarial Course in Warwickshire)
Course
  • in Birmingham
  • 1 Day
£ On request
+ information    
  Reception and Telephony Skills Cosensa Learning & Development Ltd telephone behaviour - Assertive, aggressive and passive behaviours - Developing an effective telephone manner Who should attend... introduction to dealing with callers on the telephone, greeting visitors professionally and courteously and gaining a better... (Secretarial Course in Highlands and Islands)
Course
  • in Inverness
  • 1 Day
£ On request
+ information    
  Reception and Telephony Skills Cosensa Learning & Development Ltd telephone behaviour - Assertive, aggressive and passive behaviours - Developing an effective telephone manner Who should attend... introduction to dealing with callers on the telephone, greeting visitors professionally and courteously and gaining a better... (Secretarial Course in Tyne and Wear)
Course
  • in Newcastle
  • 1 Day
£ On request
+ information    
  Reception and Telephony Skills Cosensa Learning & Development Ltd telephone behaviour - Assertive, aggressive and passive behaviours - Developing an effective telephone manner Who should attend... introduction to dealing with callers on the telephone, greeting visitors professionally and courteously and gaining a better... (Secretarial Course in Edinburgh)
Course
  • in Edinburgh
  • 1 Day
£ On request
+ information    
  Reception and Telephony Skills Cosensa Learning & Development Ltd telephone behaviour - Assertive, aggressive and passive behaviours - Developing an effective telephone manner Who should attend... introduction to dealing with callers on the telephone, greeting visitors professionally and courteously and gaining a better... (Secretarial Course in Glasgow)
Course
  • in Glasgow
  • 1 Day
£ On request
+ information    
  Reception and Telephony Skills Cosensa Learning & Development Ltd telephone behaviour - Assertive, aggressive and passive behaviours - Developing an effective telephone manner Who should attend... introduction to dealing with callers on the telephone, greeting visitors professionally and courteously and gaining a better... (Secretarial Course in Avon)
Course
  • in Bristol
  • 1 Day
£ On request
+ information    
 
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Words related to the courses viewed: telephone telephone skills telephone techniques telephone sales
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