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Courses related: telephone techniques | telephone collection techniques | selling over the telephone | telephone skills | telephone courses | telephone collections | telephone techniques course | telephone skills course | telephone collection courses | telephone selling techniques
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  Time Management Institute of Credit Management with interruptions Working with Telephone, Voice Mail and Email Dealing with Account Queries Designing a process Monitoring, reporting... (Performance Training in London)
Training
  • in London
  • 1 Day
£380 + VAT
+ information   Job opportunities  
  Psychology of Collection Institute of Credit Management Psychology of Collection Creating instant rapport regardless of resistance Handling awkward people and situations Understanding and controlling emotional reactions under stress Self onfidence on the telephone Controlling aggression and passiveness... (Credit Control Training in London)
Training
  • in London
  • 2 Days
£650 + VAT
+ information   Job opportunities  
  Time Management Institute of Credit Management with interruptions Working with Telephone, Voice Mail and Email Dealing with Account Queries Designing a process Monitoring, reporting... (Performance Training in West Midlands)
Training
  • in Birmingham
  • 1 Day
£380 + VAT
+ information   Job opportunities  
  Practical Collection Skills for Difficult Debts Institute of Credit Management Practical Collection Skills for Difficult Debts The Important Role of the Credit Controller How do you Avoid Difficult Debts? 12 Point Debtor Day Reduction Plan Refresher on Effective Telephone Calls Controlling the Call Understanding and Applying... (Credit Control Training in Somerset)
Training
  • in Bristol
  • 1 Day
£380 + VAT
+ information   Job opportunities  
  Practical Collection Skills for Difficult Debts Institute of Credit Management Practical Collection Skills for Difficult Debts The Important Role of the Credit Controller How do you Avoid Difficult Debts? 12 Point Debtor Day Reduction Plan Refresher on Effective Telephone Calls Controlling the Call Understanding and Applying... (Credit Control Training in Greater Manchester)
Training
  • in Manchester
  • 1 Day
£380 + VAT
+ information   Job opportunities  
  Dutch for Absolute Beginners ELITE LANGUAGE INSTITUTE Dutch for Absolute Beginners This evening course is aimed at complete beginners and is designed to enable learners to communicate in Dutch within a limited range of everyday situations. With an expert native Dutch teacher as your guide, you will lear... (Other Languages Course in London)
Course
  • in London
  • Inhouse
  • 10 Weeks
£212 + VAT
+ information    
  Practical Collection Skills for Difficult Debts Institute of Credit Management Practical Collection Skills for Difficult Debts The Important Role of the Credit Controller How do you Avoid Difficult Debts? 12 Point Debtor Day Reduction Plan Refresher on Effective Telephone Calls Controlling the Call Understanding and Applying... (Credit Control Training in Glasgow)
Training
  • in Glasgow
  • 1 Day
£380 + VAT
+ information   Job opportunities  
  Delivering Distance Education ACS Distance Education courses, telephone conferencing, and e-learning. The course is made up of the following lessons: 1. Scope and Nature of Distance Education...
Course
  • Distance
  • 100 Hours
£253 + VAT
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  Practical Collection Skills for Difficult Debts JPD Training Practical Collection Skills for Diffi cult Debts Content ■ The important role of the Credit Controller ■ How do you avoid diffi cult debts? ■ 12 point debtor day reduction plan ■ Refresher on effective telephone calls ■ Controlling the call...
Course
  • Distance
  • 1 Day
£340 + VAT
+ information    
  Communication Skills Sales 101 Ltd 1. Curing Common Meeting Ailments (Interview) 2. Effective Business Writing 3. High Performance Communication 4. Keeping Meeting Participants Awake (Interview) 5. The People Styles Model 6. People Styles at Work 7. Resolving Conflict 8. Telephone...
Training
  • Online
  • 287 Hours
£75 + VAT
+ information    
  Interviewing Skills CSE-Demos Training and Development including mock telephone and face-to-face interviews > Employ effective writing-up techniques with special emphasis on the use...-taking: - tape recorder or notebook > The role of body language > On or off the record > Conducting telephone interviews > Face... (Journalism Workshop in London)
Workshop
  • in London
  • 1 Day
£389 + VAT
+ information    
  Voice networking demystified Systems and Network Training Introduction Main elements of the telephone network, digital and analogue handsets. Media Inside cabling, outside cabling..., impact of numbering on businesses. PABX Key Telephone Systems, PABX facilities & features, Night Service, Fallback, Networking... (Cisco Course in Surrey)
Course
  • in Nutfield
  • 1 Hours
£445 + VAT
+ information    
  Successful Radio Interviews Media Training - the short news soundbite, the longer discussion programme, the telephone interview and an interview with a roving reporter. You... · Discussion programme format Practical exercise - the telephone interview · Special features of phone interviews · Preparation... (Journalism Course in London)
Course
  • in London
£ On request
+ information    
  Successful Radio Interviews Media Training - the short news soundbite, the longer discussion programme, the telephone interview and an interview with a roving reporter. You... · Discussion programme format Practical exercise - the telephone interview · Special features of phone interviews · Preparation... (Journalism Course in London)
Course
  • in London
£ On request
+ information    
  Advanced Business English ELITE LANGUAGE INSTITUTE presentations in a confident and understandable manner.· Improve your telephone skills · Identify and use the appropriate... during the course: · Networking· Replying to a formal invitation· Telephone strategies: clarifying and confirming· Writing... (English Course in London)
Course
  • in London
  • Inhouse
  • 10 Weeks
£427 VAT inc.
+ information    
  Advanced Business English ELITE LANGUAGE INSTITUTE presentations in a confident and understandable manner.· Improve your telephone skills · Identify and use the appropriate... during the course: · Networking· Replying to a formal invitation· Telephone strategies: clarifying and confirming· Writing... (English Course in London)
Course
  • in London
  • Inhouse
  • 10 Weeks
£427 VAT inc.
+ information    
  Business Spanish The Marlow Language Centre elements: preparing and giving presentations holding telephone conversations writing e-mails and faxes booking hotel rooms... Levels 2 & 3: Listening to spoken language Reading in the language Doing business by telephone Conversing formally... (Spanish Course in Buckinghamshire)
Course
  • in Marlow
  • Inhouse
  • 24 Hours
£840 + VAT
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  Business French The Marlow Language Centre elements: preparing and giving presentations holding telephone conversations writing e-mails and faxes booking hotel rooms... 2 & 3: Listening to spoken language Reading in the language Doing business by telephone Conversing formally in the language... (French Course in Buckinghamshire)
Course
  • in Marlow
  • Inhouse
  • 24 Hours
£840 + VAT
+ information   Job opportunities  
  Advanced Business English ELITE LANGUAGE INSTITUTE presentations in a confident and understandable manner.· Improve your telephone skills · Identify and use the appropriate... during the course: · Networking· Replying to a formal invitation· Telephone strategies: clarifying and confirming· Writing... (English Course in London)
Course
  • in London
  • Inhouse
  • 10 Weeks
£427 VAT inc.
+ information    
  Customer Care Advanced Training . The Telephone - Increased Effectiveness · recognising the power of the telephone · building the company's prestige and profile... (Customer Management Workshop in )
Workshop
  • Inhouse
  • 1 Day
£ On request
+ information    
 
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Words related to the courses viewed: telephone telephone skills telephone techniques telephone sales
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