Telephone Sales

Impact Partnership Ltd

Course

In Cardiff, Manchester, Birmingham and 2 other venues

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£ 316 + VAT

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Description

  • Duration

    1 Day

Programme Content. Essential attitude and behaviours for successful telesales. Confidence. Drive. Belief. Preparation and planning. Effective communication techniques. Active listening skills. Productive questioning. Bridging and linking. Effective telesales technique. Dealing with resistance. Handling concerns and objections. Closi. Suitable for: If you spend a significant amount of time on the phone generating leads and sales you will benefit enormously from attending this course

Facilities

Location

Start date

Birmingham (West Midlands)
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3 Brindley Place, B1 2JB

Start date

On request
Bristol (Avon)
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2430/2440 The Quadrant, Aztec West, Almondsbury, Bristol, BS32 4AQ

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On request
Cardiff (Vale of Glamorgan)
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Malthouse Ave, Cardiff Gate Business Park,, CF23 8RU

Start date

On request
Manchester (Greater Manchester)
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Adamson House, Wilmslow Road,, M20 2YY

Start date

On request
Nottingham (Nottinghamshire)
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Herald Way, Pegasus Business Park

Start date

On request

About this course

None

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Reviews

Course programme

Content review:

Face to face access to key customers is increasingly difficult to arrange. For many businesses sales are generated almost entirely by phone - it is therefore essential that your telesales team operates at maximum potential.

Delegates who attend the course will leave with a greater understanding of professional tele-sales technique and will be able to approach their work with the knowledge and confidence to make more impact with their customers.

See related categories

Telephone Sales

£ 316 + VAT

The best Telephone Skills courses

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