Telephone Sales Skills
Short course
In Manchester
Description
-
Type
Short course
-
Location
Manchester
-
Duration
1 Day
Discover how to cold call without fear, develop a telephone sales call plan, structure your telephone sales call uncover customer needs overcome objections and much more on this telesales skills 'small group' training seminar.
Facilities
Location
Start date
Start date
Reviews
Teachers and trainers (1)
Carl Duncker
Facilitator
Carl Duncker, a leading UK marketing trainer, delivers Marketing training courses to business leaders, entrepeneurs and public sector managers. Carl is a Chartered Marketer with the Chartered Institute of Marketing. With 15 years of marketing management within b2b, b2c and public sector organisation Carl brings a unique wealth of experience.
Course programme
Telephone Sales Skills Course Structure
The telephone sales skills course is structured so delegates receive a strong element of practical activities and exercises to reinforce the theoretical content.
Delegates will receive an action biased course content that will equip them with the fundamental knowledge and application of telephone sales techniques.
Telephone Sales Skills Course Overview
What The Telephone Can Do For Your Sales Figures
Raising Your Comfort Level And Overcoming Fear Of Cold Calling
The Key To Success...How To Develop A Successful Telephone Sales Call Plan
Generating customer lists
Setting objectives
Formula for calculating number of calls required
Workshop Exercise
3 GUARANTEED Ways To Increase Sales
How To Conduct Effective Telephone Sales Calls
without cold calling scripts!
Your objective
Introduction
Decision-makers
N.E.A.D.S
Appointment Making With The Telephone
Workshop Exercise
5 Steps To Handling Objections
Closing And How To Do It
Getting Past The Gatekeeper
Time Management For Sales
Make more money per hour
Workshop Exercise
Unique Benefits To Telephone Sales Training Delegates
Unique "Risk-Reverse" Money Back Guarantee plus
60 Days Support Package with Expert Tutors
Telephone Sales Skills