Telephone Selling
Short course
In Northern Manchester
Description
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Type
Short course
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Level
Intermediate
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Location
Northern manchester
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Duration
1 Day
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Start date
Different dates available
If you are in telesales then you should attend this powerful one-day course.
If you want the skills and confidence to outsell your competitors and make sure you turn your phone calls into sales calls. Then this is for you.
Facilities
Location
Start date
Start date
About this course
If your role is to turn phone calls into orders, then this is the course for YOU.
Reviews
Subjects
- Telesales
- Listening Skills
- Sales
- Confidence Training
- Sales Training
- Handle Objections
- Sales calls
- Action plan
- Outgoing calls
- Convincing dialogues
Teachers and trainers (1)
Mike Le Put
MD / Trainer
Mike Le Put - your inspirational trainer As an author, publisher, trainer and motivational speaker, Mike Le Put has personally trained over 10,000 Sales people and has inspired professionals across the UK, USA and the Far East. He works as a Training Consultant to many of the UK’s largest companies and his programmes are distributed world-wide by the BBC. Mike will bring his wealth of experience to this course and personally guide you step by step through this uniquely designed programme.
Course programme
- Set goals
- Prepare physically and mentally
- Handle incoming and outgoing calls
- Up Sell & Cross Sell
- Build personal confidence
- Plan your calls
- Get past the Gate Keeper
- Build a quick rapport
- Develop powerful and convincing dialogues
- Control the conversation
- Gain questioning and listening skills
- Identify needs
- Use Emotional Intelligence
- Present the solution
- Trial close
- Handle objections
- Close
- Follow up
- Write an Action Plan
Telephone Selling