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Telephone Skills Courses Aberdeenshire
- Training
- Aberdeen
- Advanced
- 1 Day
...opportunities with customers on the phone. The trainer for this course has extensive experience in design and delivery of sales related training programmes... Learn about: Gathering Information, Company Image, Sales Process...
Similar training online and classroom-based
- Short course
- Online
- Intermediate
- Different dates available
...(An exercise to discover delegates' personal experience of poor service.) 10:45 - 11:00 Incoming Calls - The Basics & Handling Complaints... Learn about: Call Centre, Best Practice...
- Short course
- Online
- Different dates available
...and encourage more meetings, demos and quotations.) 10:45 - 11:15 Participants to Draw Up Their Own 12 Month Marketing Plan (Looking at the best target... Learn about: Sales Management, Sales Trends, Closing Skills...
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