6

Telephone Skills Courses Berkshire

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  • Telephone Skills
  • Classroom-based in Berkshire
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  • £1,000
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  • Days 2
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  • Short course
  • Reading
    and 7 other venues
  • 1 Day

...To raise the awareness of customer service on the telephone and assist delegates in providing telephone service excellence. Suitable for: All staff members who use the telephone as part of their normal duties... Learn about: Call Centre, Persuasion Skills, Negotiation Skills...


£229
+ VAT
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  • Course
  • Windsor
  • 2 Days

... and services. -Win business and up sales. Suitable for: This programme is for you if you are new to selling products and services on the telephone and want to learn the essential telephone selling skills you'll need to promote your organisation's products or services. You will also be shown how to... Learn about: Customer Service Skills, Persuasion Skills, Customer Care...


£900
+ VAT
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  • Short course
  • Maidenhead
  • 1 Day

...We provide Communication Skills classes and Practice Management training and an apprenticeship programme including supervised treatments, discussion... Learn about: Persuasion Skills, Customer Service Skills, Influencing Skills...


£110
+ VAT
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  • Training
  • Berkshire
    and 9 other venues
  • 2 Days

...It uses several tools and techniques in order to understand how people realte to each other and how to deal with the emotions that occur in difficult situations... Learn about: Customer Service Skills...


£395
+ VAT
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  • Training
  • Reading
    and 12 other venues
  • 1 Day

... course. Managers or employees who would like to improve their telephone manner... Learn about: Oral Communication, Verbal Skills, Telephone answering...


£200
+ VAT
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  • Training
  • Reading
    and 8 other venues
  • 1 Day

... finding prospects, discussing the type of information to leave on prospects' voice mail. Suitable for: Anyone involved with telephone-based relationships who wants to organise and enhance their skills in the shortest possible time. Although the course has been designed for salespeople, the skills learned...


£229
+ VAT
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