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Telephone Skills Courses Berkshire
- Short course
- Maidenhead
- 1 Day
...We provide Communication Skills classes and Practice Management training and an apprenticeship programme including supervised treatments, discussion...
- Training
- Readingand12 other venues
- Basingstoke, Guildford, Oxford, Birmingham, Manchester, Bristol, Southampton, Garforth, Woking, Brentwood, Nottingham ...
- 1 Day
... course. Managers or employees who would like to improve their telephone manner...
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I feel very happy that Iam a part of an excellent training course with great tutor called Dave providing valuable tips and advices to help us improve our customer care service and adresss specific situations.
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- Training
- Reading
- 1 Day
... finding prospects, discussing the type of information to leave on prospects' voice mail. Suitable for: Anyone involved with telephone-based relationships who wants to organise and enhance their skills in the shortest possible time. Although the course has been designed for salespeople, the skills learned...
... finding prospects, discussing the type of information to leave on prospects' voice mail. Suitable for: Anyone involved with telephone-based relationships who wants to organise and enhance their skills in the shortest possible time. Although the course has been designed for salespeople, the skills learned...
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I feel very happy that Iam a part of an excellent training course with great tutor called Dave providing valuable tips and advices to help us improve our customer care service and adresss specific situations.
← | →
- Course
- Windsor
- 2 Days
... and services. -Win business and up sales. Suitable for: This programme is for you if you are new to selling products and services on the telephone and want to learn the essential telephone selling skills you'll need to promote your organisation's products or services. You will also be shown how to...
Similar training online and classroom-based
- Course
- Online
- Different dates available
... and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course... Learn about: Getting Beyond the Gate Keeper, Case Study, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
...Every business should give importance to their customer services. You will only be able to provide the best customer service if you have the right skills and knowledge in communication and effective management. The knowledge and skills you could learn from this Certificate in Customer Service... Learn about: Customer Service Skills, Customer Service Checklist, Personal Development...
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