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Telephone Skills courses Bristol
- Course
- Bristoland4 other venues
- Manchester, Birmingham, Nottingham, Cardiff
- 1 Day
...Programme Content. Essential attitude and behaviours for successful telesales. Confidence. Drive. Belief. Preparation and planning. Effective communication techniques. Active listening skills. Productive questioning. Bridging and linking. Effective telesales technique. Dealing with resistance...
- Training
- Bristoland12 other venues
- Basingstoke, Guildford, Oxford, Birmingham, Manchester, Southampton, Reading, Garforth, Woking, Brentwood, Nottingham ...
- 1 Day
... course. Managers or employees who would like to improve their telephone manner...
- Training
- Bristol
- Advanced
- 1 Day
... required for making productive telephone sales calls. This enables better results to be achieved through the use of correct structures and control techniques. The course adopts a highly pro-active approach to selling your organisation and its products or services over the phone. The trainer will help... Learn about: Telephone Etiquette, Sales Process, Buying Signals...
Similar training online and classroom-based
- Course
- Online
- Different dates available
- 1 Year
...The course illustrates the areas you should focus while working as a call centre agent. Basic communication skills, telephone etiquette, handling difficult phone calls and customers, managing customers, the right ways of responding to the client’s questions etc. will be discussed... Learn about: Out of Voice Mail Jail, Communication Training, Communication techniques...
- Course
- Online
- Intermediate
- Different dates available
... the telephone and where it fits into your sales and marketing mix. This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Accredited certificate from Ofqual's registered awarding body can be claimed on course completion. College... Learn about: Telephone management, Telephone answering, Sales Training...
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