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Telephone Skills Courses Cheshire
- Training
- Warrington
- 1 Day
...The telephone is still one of the most important tools of business. Frequently, it is also the first contact that people have with your organisation...
- Course
- Sandbach
- Advanced
- 2 Days
... - in particular, customers who can sometimes be angry, abusive, challenging and awkward. Suitable for: Those whose daily role concerns ongoing intensive telephone (and personal) contact, with both trade and internal customers...
- Course
- Sandbach
- 2 Days
... for: This particular workshop has been designed to address the needs of those whose daily role is intensive telephone customer (trade or consumer) contact, in order to maximise CASH FLOWS and CUSTOMER SERVICE. Managers also find ATTENDING this workshop useful to both update and gauge their own understanding...
- Short course
- Sandbach
- 1 Day
...Will give your newest members valuable knowledge, techniques and skills to help them maximise their collection effort. Also benefits your most experienced team players by giving them an opportunity to review and enhance their current collection strategies and methods. Suitable for: Designed...
- Course
- Sandbach
...Will give your newest members valuable knowledge, techniques and skills to help them maximise their customer service effort. Also benefits your most experienced team players by giving them an opportunity to review and enhance their current customer service strategies and methods. Suitable...
- Course
- Sandbach
- Advanced
- 2 Days
..., customers who can sometimes be angry, abusive, challenging and awkward. Suitable for: Call centre staff whose daily role concerns ongoing intensive telephone (and personal) contact, with both trade and internal customers...
- Course
- Sandbach
...Will give your newest members valuable knowledge, techniques and skills to help them maximise their customer support and increase business. Also benefits your most experienced team players by giving them an opportunity to review and enhance their call centre strategies and methods. Suitable...
- Vocational qualification
- Chester
...A typical dissatisfied customer will tell 8-10 people about their problem. West Cheshire College can help you excel in this area. Training your staff...
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