9

Telephone Skills Courses Devon

Sort by
YOUR CURRENT SELECTION
  • Telephone Skills
  • Classroom-based in Devon
WHERE TO STUDY
England 225
Devon 9
Town/City
METHODOLOGY
  • All 9
  • Online/Distance 0
  • Classroom-based 9
  • Blended 0
  • Inhouse 0
COURSE TYPE
  • All 9
  • Short course 4
  • Further Education 3
  • Training 2
PRICE
  • £500
  • £200 or less
SUBJECT AREA
DURATION
  • Hours 5
  • Days 1
  • Weeks 0
  • 3 months 0
  • 6 months 0
  • 9 months 0
  • Year(s) 1
  • Training
  • Torquay

...How We Train Phone Skills- By Developing a Commecial Awareness within your Team Any member of your team who is required to use the telephone... Learn about: Influencing Skills, Persuasion Skills, Call Centre... More


Price on request
Add to comparator
  • Short course
  • Exeter
  • 1 Day

...Suitable for: The aim of this course is to develop the skills of those who answer incoming calls and any members that are the first point of contact for customers... Learn about: Customer Care, Customer Service Skills... More


£150
+ VAT
Add to comparator
  • Vocational qualification
  • Paignton

...The course includes: Understanding communication. Responding to visitors. Responding to telephone calls. Listening skills. Body language. Meeting and greeting;* Taking and relaying messages;* Gathering, forwarding and processing information. Dealing with difficult/awkward People. Building... More


Price on request
Add to comparator
  • Vocational qualification
  • Plymouth

.... This course will provide candidates skills and methods to deal with negotiation and persuasion... Learn about: Persuasion Skills, Customer Service Skills... More


£120
+ VAT
Add to comparator
Customer Service course in Plymouth
Pebblestone Training Ltd
  • Training
  • Plymouth
    and 9 other venues
  • 2 Days

...It uses several tools and techniques in order to understand how people realte to each other and how to deal with the emotions that occur in difficult situations... Learn about: Customer Service Skills... More


£395
+ VAT
Add to comparator
  • Short course
  • Exeter
  • 1 Day

... with customers face to face or on the telephone... Learn about: Customer Care, Customer Service Skills... More


£150
+ VAT
Add to comparator
  • Vocational qualification
  • Paignton

...The course includes: Understanding communication. Responding to visitors. Responding to telephone calls. Listening skills. Body language. Meeting and greeting;* Taking and relaying messages;* Gathering, forwarding and processing information. Dealing with difficult/awkward People. Building... More


Price on request
Add to comparator
  • Short course
  • Exeter
  • 1 Day

... additional customer loyalty in the process.*Deal with a customer who isn't right, but who is a customer, and who - with skill - will still be one in the future... Learn about: Customer Care, Customer Service Skills... More


£150
+ VAT
Add to comparator
  • Short course
  • Exeter
  • 1 Day

...customers and be able to turn a complaint into an opportunity. Subjects covered include:*Examining what Customer Service is*Looking at your Company's image*Positive... Learn about: Customer Care, Customer Service Skills... More


£150
+ VAT
Add to comparator