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Telephone Skills Courses Devon
- Training
- Torquay
...How We Train Phone Skills- By Developing a Commecial Awareness within your Team Any member of your team who is required to use the telephone...
- Short course
- Exeter
- 1 Day
...Suitable for: The aim of this course is to develop the skills of those who answer incoming calls and any members that are the first point of contact for customers...
- Vocational qualification
- Plymouth
- September
.... This course will provide candidates skills and methods to deal with negotiation and persuasion...
- Vocational qualification
- Paignton
...The course includes: Understanding communication. Responding to visitors. Responding to telephone calls. Listening skills. Body language. Meeting and greeting;* Taking and relaying messages;* Gathering, forwarding and processing information. Dealing with difficult/awkward People. Building...
- Vocational qualification
- Paignton
...The course includes: Understanding communication. Responding to visitors. Responding to telephone calls. Listening skills. Body language. Meeting and greeting;* Taking and relaying messages;* Gathering, forwarding and processing information. Dealing with difficult/awkward People. Building...
- Short course
- Exeter
- 1 Day
... with customers face to face or on the telephone...
- Short course
- Exeter
- 1 Day
... additional customer loyalty in the process.*Deal with a customer who isn't right, but who is a customer, and who - with skill - will still be one in the future...
- Short course
- Exeter
- 1 Day
...customers and be able to turn a complaint into an opportunity. Subjects covered include:*Examining what Customer Service is*Looking at your Company's image*Positive...
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