Telephone Skills Courses Devon

YOUR CURRENT SELECTION
  • Telephone Skills
  • Classroom-based in Devon
METHOD AND LOCATION
  • All 389
  • Distance Learning 0
  • Online 0
  • Blended 3
  • Inhouse 125
  • Classroom-based 261
England 223
Devon 9
Town/City
PRICE
  • £500
  • £200 or less
SUBJECT AREA
COURSE TYPE
  • All 9
  • Short course 4
  • Further Education 3
  • Training 2
DURATION
  • Hours 5
  • Days 1
  • Weeks 0
  • 3 months 0
  • 6 months 0
  • 9 months 0
  • Year(s) 1
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9 results

...Suitable for: The aim of this course is to develop the skills of those who answer incoming calls and any members that are the first point of contact for customers... Learn about: Customer Service Skills, Customer Care...

  • Short course
  • Exeter
  • 1 Day
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£150
+ VAT

...How We Train Phone Skills- By Developing a Commecial Awareness within your Team Any member of your team who is required to use the telephone... Learn about: Customer Service Skills, Call Centre, Negotiation Skills...

  • Training
  • Torquay
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Price on request

...The course includes: Understanding communication. Responding to visitors. Responding to telephone calls. Listening skills. Body language. Meeting and greeting;* Taking and relaying messages;* Gathering, forwarding and processing information. Dealing with difficult/awkward People. Building...

  • Vocational qualification
  • Paignton
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Price on request

.... This course will provide candidates skills and methods to deal with negotiation and persuasion... Learn about: Customer Service Skills, Persuasion Skills...

  • Vocational qualification
  • Plymouth
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£120
+ VAT
Customer Service course in Plymouth Pebblestone Training Ltd

...It uses several tools and techniques in order to understand how people realte to each other and how to deal with the emotions that occur in difficult situations... Learn about: Customer Service Skills...

  • Training
  • Plymouth
    and 9 other venues
  • 2 Days
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£395
+ VAT

... with customers face to face or on the telephone... Learn about: Customer Service Skills, Customer Care...

  • Short course
  • Exeter
  • 1 Day
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£150
+ VAT

...The course includes: Understanding communication. Responding to visitors. Responding to telephone calls. Listening skills. Body language. Meeting and greeting;* Taking and relaying messages;* Gathering, forwarding and processing information. Dealing with difficult/awkward People. Building...

  • Vocational qualification
  • Paignton
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Price on request

... additional customer loyalty in the process.*Deal with a customer who isn't right, but who is a customer, and who - with skill - will still be one in the future... Learn about: Customer Care, Customer Service Skills...

  • Short course
  • Exeter
  • 1 Day
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£150
+ VAT

...customers and be able to turn a complaint into an opportunity. Subjects covered include:*Examining what Customer Service is*Looking at your Company's image*Positive... Learn about: Customer Service Skills, Customer Care...

  • Short course
  • Exeter
  • 1 Day
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£150
+ VAT