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Telephone Skills Courses Kent
- NVQ
- Broadstairs
- Different dates available
... and written communication Remote support for products or services Assessments/Examinations The process of assessment requires the demonstration of skills... Learn about: Call Centre, Customer Service Skills, Customer Care...
- NVQ
- Ramsgate
- Different dates available
... and written communication Remote support for products or services Assessments/Examinations The process of assessment requires the demonstration of skills...
Similar training online and classroom-based
- Short course
- Online
- Intermediate
- Different dates available
...An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the... Learn about: Customer Service, Customer Service Skills...
- Short course
- Online
- Intermediate
- Different dates available
...This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops... Learn about: Customer Care...
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