Telephone Skills Courses Kent

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  • Telephone Skills
  • Classroom-based in Kent
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  • All 389
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  • Classroom-based 261
England 223
Kent 9
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SUBJECT AREA
COURSE TYPE
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  • Hours 7
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CHARACTERISTICS
  • Practical course / Workshop 2
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9 results

...From basic telephone techniques to more advanced telephone sales skills, we can give your employees the skills they need to make the telephone work for you. Suitable for: Employees...

  • Short course
  • Sittingbourne
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Price on request

...To gain knowledge and skills on handling telephones. Suitable for: Anyone... Learn about: Customer Care, Customer Service Skills...

  • Course
  • Chatham
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Call Centre Skills course in Aylesford Europa Consultancy Limited

... Centres and in other sectors. CALL CENTRE MANAGEMENT Basic Telephone Skills Excellent Customer Service in the Call Centre Success When Communicating... Learn about: Call Centre...

  • Short course
  • Aylesford
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..., enquiries and complaints more professionally and with increased confidence. Suitable for: All staff who are responsible for meeting customers and visitors to the company, either face-to-face or by telephone... Learn about: Persuasion Skills, Customer Care, Customer Service Skills...

  • Training
  • Maidstone
    and another venue.
  • 1 Day
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£365
+ VAT

... and written communication Remote support for products or services Assessments/Examinations The process of assessment requires the demonstration of skills... Learn about: Customer Service Skills, Call Centre, Customer Care...

  • NVQ
  • Broadstairs
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£595
+ VAT

...To gain knowledge and skills on handling telephones. Suitable for: Anyone... Learn about: Customer Service Skills, Customer Care...

  • Course
  • Chatham
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Customer Care course in Aylesford Europa Consultancy Limited

... an understanding of the customer's point of view, the skills necessary for good customer care and the ability to manage customer's expectations and demands... Learn about: Customer Service Skills, Customer Care...

  • Short course
  • Aylesford
  • 1 Day
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... of skills to help to develop and lead a strong and effective team. Course Participants will acquire new knowledge and skills regarding: Defining Roles... Learn about: Call Centre...

  • Course
  • Aylesford
  • 2 Days
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... and skills regarding: Interview preparation and structure A new approach to writing a job description, job specification and person profile that... Learn about: Call Centre...

  • Short course
  • Aylesford
  • 1 Day
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