-
All
- Online
-
Filters
-
Kent
- Online
-
Type of studies
-
+ Filters (1)
Telephone Skills Courses Kent
- NVQ
- Broadstairs
- Different dates available
... and written communication Remote support for products or services Assessments/Examinations The process of assessment requires the demonstration of skills... Learn about: Call Centre, Customer Care, Customer Service Skills...
- NVQ
- Ramsgate
- Different dates available
... and written communication Remote support for products or services Assessments/Examinations The process of assessment requires the demonstration of skills...
Similar training online and classroom-based
- Short course
- Online
- Intermediate
- Different dates available
...This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops... Learn about: Customer Care...
- Course
- Online
- Different dates available
...such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers... Learn about: Customer Service...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you