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Courses related: telephone techniques | telephone collection techniques | selling over the telephone | telephone skills | telephone courses | telephone collections | telephone techniques course | telephone skills course | telephone collection courses | telephone selling techniques
19

telephone skills Courses in London

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  Outbound Telephone Sales Cosensa Learning & Development Ltd and put into practice, with simulated role-play, up-to-date techniques required for making productive telephone sales calls... telesales structure - Use simple communication skills to gather information and gain commitment - Recognise and respond... (Telephone Skills Course in London)
Course
  • in London
  • 1 Day
£ On request
+ information    
  Managing difficult situations on the telephone Cosensa Learning & Development Ltd to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop... and marketing related training programmes. They have been delivering a variety of telephone sales and techniques courses to a mixture... (Telephone Skills Course in London)
Course
  • in London
  • 1 Day
£ On request
+ information    
  Telephone Skills Major Training Ltd First Impressions: Why they are important and how to make a good first impression on the telephone. Voice and Language: Key elements of the effective use of Voice and Language when communicating by telephone. Positive Communication: Using... (Telephone Skills Training in London)
Training
  • in London
  • 1 Day
£495 + VAT
+ information    
  Telephone Technique GBC Learning & Development Telephone Technique Designed for staff who would like to improve their telephone skills, particualrly those who use the telephone as an important part of their job. ************************************** During the course you will learn: · Improved... (Telephone Skills Training in London)
Training
  • in London
  • Inhouse
  • 1 Day
£295 + VAT
+ information    
  Customer Focus On The Telephone WWP Training Limited Course suitable for: This programme is for you if your role involves telephone communication with customers, whether they are internal (colleagues and staff) or external (clients and the general public). You will learn to develop your telephone... (Telephone Skills Course in London)
Course
  • in London
  • 1 Day
£420 + VAT
+ information    
  Professional Telephone Techniques Reed Learning An unhappy customer whose problem is solved professionally by a skilled telephone operator can be turned in to your most profitable advocate. The course teaches all those working with the telephone how to use listening techniques to understand... (Telephone Skills Course in London)
Course
  • in London
  • 1 Day
£499 + VAT
+ information    
  High Level Telephone Skills Hemsley Fraser - How to be Heard High level questioning skills Advanced and creative listening skills Presenting a win/win solution Influencing skills Building the Relationship - Getting it Right Every Time Managing our mindset: the self fulfilling prophecy... (Telephone Skills Course in London)
Course
  • in London
  • 2 Days
£829 + VAT
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  How to Handle Aggressive Customers on the Telephone Tattersall Training How to Handle Aggressive Customers on the Telephone Course Aim: To enable delegates to defuse aggression and create increased customer satisfaction. Objectives: Delegates will improve their ability to: Shift perspective to experience the customer... (Telephone Skills Course in London)
Course
  • in London
  • 1 Day
£ On request
+ information    
  Telephone Sales Activa Training Telephone Sales A One-Day Training Course Too many companies treat telephone sales people as mechanical "order takers... by the telephone. You will learn the crucial points to watch so that you maximise the conversion of new enquiries to real... (Telephone Skills Course in London)
Course
  • in Staines
  • 1 Day
£229 + VAT
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  Developing Effective Telephone Skills Hemsley Fraser Effective Telephone Communication Doing business on the telephone Creating the right impression Exceeding customer... Personal Development Refining your telephone manner - developing a welcoming style Formulating a personal action plan... (Telephone Skills Course in London)
Course
  • in London
  • 1 Day
£529 + VAT
+ information    
  Telephone Sales Activa Training Telephone Sales A One-Day Training Course Too many companies treat telephone sales people as mechanical "order takers... by the telephone. You will learn the crucial points to watch so that you maximise the conversion of new enquiries to real... (Telephone Skills Course in London)
Course
  • in London
  • 1 Day
£229 + VAT
+ information    
  Advanced telesales A&P Sales Improvement Advanced telesales What will they learn? · Why do people buy · Creating a good first impression · Better planning and preparation for calls · The ideal methods of handling objections · Quicker and better closing · Recognise the different types of cli... (Telephone Skills Course in London)
Course
  • in Croydon
  • 1 Day
£ On request
+ information    
  Telesales introduction A&P Sales Improvement Telesales introduction Who should attend? · New recruits to telesales · Staff that are new to sales · Secretaries and PAs · Customer service staff · Managers in a client-facing role What will they learn? · Why do people buy · Creating a good first im... (Telephone Skills Course in London)
Course
  • in Croydon
  • 1 Day
£ On request
+ information    
  Cold Calling for Cowards GBC Learning & Development Cold Calling for Cowards YOU WILL LEARN: To make the telephone a medium for success About communication challenges – making... a positive attitude This is an intensely practical course so telephone recording plays a key part. Details: Duration: 1 Day... (Telephone Skills Training in London)
Training
  • in London
  • 1 Day
£295 + VAT
+ information    
  Excellent Customer Service H2 Training & Consultancy actively, even when on the telephone. Identifying and dealing with different customer types – Developing an understanding... communication – Assessing the importance of using good communication skills to forge positive customer relationships, and considering... (Telephone Skills Course in London)
Course
  • in London
  • Inhouse
  • 1 Day
£295 + VAT
+ information    
  Excellent Customer Service for Contact Centre Staff Tattersall Training with customer on the telephone Respond effectively to diverse groups of customers Remain resourceful when working under pressure Deal effectively with difficult situations on the telephone Repond appropriately to abusive or threatening language... (Telephone Skills Course in London)
Course
  • in London
  • 2 Days
£ On request
+ information    
  Advanced Telephone Selling Techniques CSE-Demos Training and Development > The basics of good telephone selling > Revision of key telephone selling skills Client Accounts and Relationships > Why manage your.... Who should attend This course is for experienced sales executives with more than one year's experience in telephone sales... (Telephone Skills Workshop in London)
Workshop
  • in London
  • 1 Day
£419 + VAT
+ information    
  Best Practice for Telesales Reed Learning discussions. The 19 dimensions for sales skills: Articulation Manner Identifying the decision maker Locating the decision... (Telephone Skills Course in London)
Course
  • in London
  • 1 Day
£499 + VAT
+ information    
  Winning Telesales Techniques Reed Learning to improve their own techniques Course Outline: You will be able to practice making outbound calls through several telephone... will then analyse your calls and give you individual feedback. Communication Skills Improve rapport by adapting your behaviour... (Telephone Skills Course in London)
Course
  • in London
  • 2 Days
£895 + VAT
+ information    
 
 
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Words related to the courses viewed: telephone telephone skills telephone techniques telephone sales
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