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Telephone Skills Courses Northamptonshire
- Training
- Northampton
...To gain knowledge and skills on phone sales and telephone techniques. Suitable for: Companies and employees...
- Training
- Northampton
- 1 Day
...To gain knowledge and skills on call centre management and employee training. Suitable for: Call centre supervisors, managers, employees and experienced staff need training...
Similar training online and classroom-based
- Course
- Online
- Different dates available
... and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course... Learn about: Defining Buying Motives, Customer Service, Getting Beyond the Gate Keeper...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... interesting and want to explore the answers, then enrol now, and you will surely enjoy this Helpdesk Support Training Course. This training program intends at providing you with an overview of the standard knowledge and skills required to assist an individual seeking help for troubleshooting technical issues... Learn about: Communication techniques, Voice Mail, Verbal Communication...
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