7

Telephone Skills courses Northern Ireland

Sort by
YOUR CURRENT SELECTION
  • Telephone Skills
  • Classroom-based in Northern Ireland
WHERE TO STUDY
Northern Ireland 9
Area/Region
METHODOLOGY
  • All 9
  • Online/Distance 0
  • Classroom-based 7
  • Blended 2
  • Inhouse 0
COURSE TYPE
  • All 7
  • Short course 3
  • Training 2
  • Further Education 2
SUBJECT AREA
CHARACTERISTICS
  • Intensive 2
  • Practical course / Workshop 2
  • Seminar 2
Doctrina Training & Consultancy Ltd
Call Centre Skills course in Belfast City
Doctrina Training & Consultancy Ltd
  • Short course
  • Belfast City (Northern Ireland)
  • Beginner
  • Different dates available
  • 1 Day

... environment. The programme equips learners with the necessary knowledge and skill to provide quality service, handle calls professionally and efficiently and communicate effectively. This course also aims to provide delegates with a fundamental understanding of the importance of team work in meeting... Learn about: Call Centre, Call Centre, Call Centre Skills...


£275
VAT exempt
Add to comparator
  • Short course
  • Belfast City (Northern Ireland)
  • Beginner
  • Different dates available
  • 1 Day

...Managing a call centre effectively is as much of an art as it is a skill. This course helps highlight the key challenges facing Call Centre Managers and gives practical tips on how to quickly make a difference in your role... Learn about: Call Centre, Team Training, Call Centre Manager...


£275
VAT exempt
Add to comparator
  • Short course
  • Kells (Northern Ireland)

...To gain knowledge and understanding on telephone sales skills. Suitable for: Anyone...


Price on request
Add to comparator
  • NVQ
  • Belfast City (Northern Ireland)

...APPRENTICESHIP CONTACT CENTRE NVQ LEVEL 2 CONTACT CENTRE OPERATIONS These NVQs are designed to reflect the work of individuals who are working in occupations... Learn about: Customer Service Skills, Call Centre...


Price on request
Add to comparator
  • Short course
  • Kells (Northern Ireland)

...To gain knowledge and understanding on call centre skills. Suitable for: Anyone... Learn about: Call Centre...


Price on request
Add to comparator
  • NVQ
  • Belfast City (Northern Ireland)

...APPRENTICESHIP CONTACT CENTRE NVQ LEVEL 3 CONTACT CENTRE OPERATIONS This NVQ is designed to reflect the work of individuals who are working in occupations... Learn about: Call Centre, Customer Service Skills...


Price on request
Add to comparator
  • Short course
  • Kells (Northern Ireland)

...To gain knowledge and skills on customer care. Suitable for: Anyone... Learn about: Customer Care...


Price on request
Add to comparator
  • Training
  • Belfast
    and 6 other venues
  • Advanced
  • 1 Day

... situations in order to achieve a positive outcome whilst on the phone. All our Cosensa's training programmes are delivered in a positive manner and in risk free environments. The center actively encourages delegates to practice the skills needed for maximise the learning experience and uses a number... Learn about: Verbal/Non-Verbal Behavior, Telephone Etiquette, Effective Communication...


£ 201-500
Add to comparator
Outbound Telephone Sales course in Belfast
Cosensa Learning & Development Ltd
  • Training
  • Belfast
    and 9 other venues
  • Advanced
  • 1 Day

... required for making productive telephone sales calls. This enables better results to be achieved through the use of correct structures and control techniques. The course adopts a highly pro-active approach to selling your organisation and its products or services over the phone. The trainer will help... Learn about: Telesales Structure, Buying Signals, Requesting Appointments...


£ 201-500
Add to comparator