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Telephone Skills Courses Warwickshire
- Vocational qualification
- Blended in Coventryand5 other venues
- Newcastle Upon Tyne, Liverpool, Sunbury On Thames, Glasgow, Keighley/Bradford/Leeds
- 1 Day
...To look at skills, behaviours and approaches to communicate more effectively. Understand a range of tools to use whilst communicating. Understand how our behaviour impacts on the communication process. Understand how to build long lasting relationships. Suitable for: Anyone who needs to improve...
- Training
- Coventry
...Call centre staff responsible for making outbound calls to convert leads into prospects Outbound Telesales operators Anyone who is making outbound calls...
- Training
- Birmingham
- Advanced
- 1 Day
... required for making productive telephone sales calls. This enables better results to be achieved through the use of correct structures and control techniques. The course adopts a highly pro-active approach to selling your organisation and its products or services over the phone. The trainer will help... Learn about: Telephone Etiquette, Sales Process, Overcoming Objections...
- Short course
- Coventry
- 1 Day
... for an appointment – use logic questions and listening skills so you can match the benefits of your products or services to the needs identified Apply yhe Customer...
Similar training online and classroom-based
- Short course
- Online
- Intermediate
- Different dates available
...An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the... Learn about: Customer Service, Customer Service Skills...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... interesting and want to explore the answers, then enrol now, and you will surely enjoy this Helpdesk Support Training Course. This training program intends at providing you with an overview of the standard knowledge and skills required to assist an individual seeking help for troubleshooting technical issues... Learn about: Verbal Communication, Telephone Communication, Cold and Warm Calls...
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