Telephone Skills Courses Warwickshire

YOUR CURRENT SELECTION
  • Telephone Skills
  • Classroom-based in Warwickshire
METHOD AND LOCATION
  • All 395
  • Distance Learning 0
  • Online 0
  • Blended 3
  • Inhouse 131
  • Classroom-based 261
England 225
Warwickshire 11
PRICE
  • £1,000
  • £500
  • £200 or less
SUBJECT AREA
COURSE TYPE
  • All 11
  • Training 8
  • Short course 2
  • Further Education 1
AIMED AT
  • Anyone 2
  • Professionals 1
  • Companies 1
CHARACTERISTICS
  • Intensive 1
  • Practical course / Workshop 1
  • Seminar 1
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11 results
Telephone Prospecting course in Coventry Management Training & Development

...This course is designed to teach sales representatives how to prospect and qualify over the telephone, delegates will know how to plan and conduct successful prospecting calls to either further the sales process or to disqualify the prospect. Suitable for: Call centre staff responsible for making... Learn about: Customer Service Skills, Call Centre...

  • Training
  • Coventry
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Price on request

...This interactive one-day course will enable you to practise tools, tips and techniques involved in effective telephone communication .Exceeding expectations on the telephone means not only listening to and understanding others, but also being efficient, confident and enthusiastic... Learn about: Influencing Skills, Call Centre, Persuasion Skills...

  • Short course
  • Birmingham
    and another venue.
  • 1 Day
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£569
VAT inc.
Advanced Communication Skills course in Coventry Revolution Learning and Development Ltd

...To look at skills, behaviours and approaches to communicate more effectively. Understand a range of tools to use whilst communicating. Understand how our behaviour impacts on the communication process. Understand how to build long lasting relationships. Suitable for: Anyone who needs to improve... Learn about: Call Centre, Customer Service Skills, Persuasion Skills...

  • Vocational qualification
  • Blended in Coventry
    and 5 other venues
  • 1 Day
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£199
VAT inc.

... for an appointment – use logic questions and listening skills so you can match the benefits of your products or services to the needs identified Apply yhe Customer... Learn about: Influencing Skills, Customer Care, Persuasion Skills...

  • Short course
  • Coventry
  • 1 Day
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£395
+ VAT
Phone Sales course in Coventry Management Training & Development

..., telesales operators, salespeople who have to use the telephone a lot to call clients... Learn about: Call Centre...

  • Training
  • Coventry
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Price on request
Generating New Business course in Coventry Management Training & Development

...This course is designed to teach sales representatives how to prospect and qualify over the telephone, delegates will know how to plan and conduct successful prospecting calls to either further the sales process or to disqualify the prospect. Suitable for: Call centre staff responsible for making... Learn about: Customer Service Skills, Negotiation Skills, Call Centre...

  • Training
  • Coventry
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Price on request
Cold Calling: Chickens course in Coventry Management Training & Development

...Call centre staff responsible for making outbound calls to convert leads into prospects Outbound Telesales operators Anyone who is making outbound calls... Learn about: Call Centre, Customer Service Skills, Influencing Skills...

  • Training
  • Coventry
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Price on request
Dealing With Incoming Calls course in Coventry Management Training & Development

...You will learn the skills and techniques to handle any type of incoming call in a positive way that fulfils the customers needs and exceeds their expectations. Suitable for: Those of you who answer the telephone for a living... Learn about: Customer Service Skills, Customer Care, Call Centre...

  • Training
  • Coventry
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Price on request
Dealing With Complaints course in Coventry Management Training & Development

...Learn how you deal with them will set yourself apart from your competition. Suitable for: Those people with direct contact with your customers whether it be face to face, on the telephone or via the internet... Learn about: Customer Care, Customer Service Skills...

  • Training
  • Coventry
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Price on request
Call Centre Programme course in Coventry Management Training & Development

... and service advisers. So whether it be leadership or management skills for your managers and supervisors or customer care training and telephone excellence... Learn about: Customer Service Skills, Call Centre, Customer Care...

  • Training
  • Coventry
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Price on request
Outbound Telephone Sales course in Birmingham Cosensa Learning & Development Ltd

... required for making productive telephone sales calls. This enables better results to be achieved through the use of correct structures and control techniques. The course adopts a highly pro-active approach to selling your organisation and its products or services over the phone. The trainer will help... Learn about: Incoming Calls, Telephone Etiquette, Company Image...

  • Training
  • Advanced
  • Birmingham
    and 9 other venues
  • 1 Day
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201-500£