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Telephone Skills Courses Worcestershire
- Course
- Redditch
...This course will develop your techniques , skills and approach cover a wide variety of areas, which include telephone and communication skills as well as managing conflict. Suitable for personnel and managers from both internal and customer-facing departments...
Similar training online and classroom-based
- Short course
- Online
- Intermediate
- Different dates available
... and role-playing delegates will improve their customer-care skills when answering the telephone... Learn about: Customer Care...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... interesting and want to explore the answers, then enrol now, and you will surely enjoy this Helpdesk Support Training Course. This training program intends at providing you with an overview of the standard knowledge and skills required to assist an individual seeking help for troubleshooting technical issues... Learn about: Sales by Phone, Cold and Warm Calls, Verbal Communication...
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