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Telephone Skills Courses Worcestershire
- Course
- Redditch
...This course will develop your techniques , skills and approach cover a wide variety of areas, which include telephone and communication skills as well as managing conflict. Suitable for personnel and managers from both internal and customer-facing departments...
Similar training online and classroom-based
- Course
- Online
- Different dates available
...such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers... Learn about: Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
... and role-playing delegates will improve their customer-care skills when answering the telephone... Learn about: Customer Care...
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