Telesales Training

R2 Training

Training

In Birmingham, Basingstoke, Guildford and 11 other venues

£ 250 + VAT

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Description

  • Duration

    1 Day

To illustrate the Qualities and Skills required. To demonstrate how to develop a positive Attitude. To indicate the areas of Knowledge required for success. To illustrate how to establish personal Goals and Objectives. To show the importance of matching the Benefits of your products or services to the Needs of the Customer. To show how to develop Communication and Listening Skills. To demonstrate how to Plan and Organise your Work Area. To show how to develop and practice your message. To show how to handle Objections. To develop appropriate Closing techniques. Suitable for: People new to telephone sales, anyone responsible for leading a telesales team or call centre, experienced telesales people wishing to review their skills

Important information

Documents

  • Agenda

Facilities

Location

Start date

Basingstoke (Hampshire)
See map
Grove Road, RG21 3EE

Start date

On request
Birmingham (West Midlands)
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Chapel Lane, B43 7BG

Start date

On request
Brentwood (Essex)
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Brook Street, CM14 5NF

Start date

On request
Bristol (Avon)
See map

Start date

On request
Garforth (South Yorkshire)
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Wakefield Road, LS25 1CH

Start date

On request
Guildford (Surrey)
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Egerton Road, GU2 7XZ

Start date

On request
London
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57-59 Welbeck Street, W1G 7XZ

Start date

On request
Manchester (Lancashire)
See map

Start date

On request
Nottingham (Nottinghamshire)
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Bostock Lane, Sandiacre, HG10 5HJ

Start date

On request
Oxford (Oxfordshire)
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OX2 8AL

Start date

On request
Reading (Berkshire)
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500 Basingstoke Road, RG2 0SL

Start date

On request
Southampton (Hampshire)
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Leigh Road, Eastleigh, SO50 9PG

Start date

On request
Swindon (Berkshire)
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Marlborough Road, SN3 6AQ

Start date

On request
Woking (Surrey)
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Victoria Way, GU21 8EW

Start date

On request
See all (14)

About this course

For more than one person from the same organisation on the same course we offer a 10% discount.

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Course programme

Telesales Programme

Communicating and selling by telephone effectively is a rare skill. A company's success can be determined by how well people use this skill. The techniques and skills developed will enable telesales teams to make a real impact on the bottom line.

This training programme is run as an open course or as an in company course. The open courses are run at selected locations throughout the UK including London, Guildford, Woking, Oxford, Birmingham, Southampton, Reading, Swindon, Manchester and Bristol.

Benefits for the delegate:

  • Improve telephone communication.
  • Learn how to structure calls to meet the needs of Customers.
  • Build confidence and skills to increased effectiveness.
  • Develop the ability to keep motivation high.

Benefits for the organisation:

  • Improve results through the use of the most effective methods.
  • Build confidence and motivation of the team.
  • Ensure best practice in your Telesales.

Additional information

Payment options: A 10% discount is available if more than one person from the same organisation attends this course.

See related categories

Telesales Training

£ 250 + VAT

The best Sales Skills courses

See all

See all