Course duration: 5 days.The Diploma in Business Administration provides office professionals with a recognised qualification from the UK's leading training provider. The breadth of the modules will provide you with the core competencies that will enable you to take on a broader role, increased management responsibilities and offer greater contributions to your manager and team.
The Diploma will be awarded on the basis of attendance at the five day programme and on completion of post-module assignments. The flexible programme can be completed in a week or between 3 and 18 months of taking the first module.
DescriptionThis is a flexible programme which can be completed in 1 week or between 3 and 18 months. The first module is 'Building on your Communications Skills' - the remaining modules can be attended in any order. You can complete individual days or days grouped together. Whatever suits your schedule best!
NEW! You can now attend the Diploma in 5 consecutive days. Call our learning advisors for more information.
What will I learn?Building on your Communication SkillsBy the end of this module you will be able to:
- Access your personal Consultant to discuss the requirements of your assignment
- Identify influencing styles which get results
- Contribute positively in meetings with confidence
- Analyse and summarise reports
- Structure and write summaries
- Produce concise and accurate minutes
Business AwarenessBy the end of this module you will be able to:
- Recognise strategic terminology, management principles and tools
- Adapt your communication to meet the needs of different cultures
- Minimise the problems associated with organisational change
Finance and BudgetsBy the end of this module you will be able to:
- Recognise users of accounting information and differentiate between financial and management
- Understand profit and loss accounts and balance sheets
- Understand the importance of working capital
- Understand the nature and behaviour of costs
- Differentiate between capital and operating expenditure
- Define budgeting
- Compile a simple departmental budget
- Compile a cash budget
Project ManagementBy the end of this module you will be able to:
- Define what is meant by a project
- Identify the role, skills and qualities of an effective project manager
- Set clear, realistic objectives for a project and understand the project life cycle
- Confidently plan, organise and document a project in a logical manner
- Monitor, control and adjust a project effectively and keep all relevant parties informed of project progress
- Predict risks and make appropriate contingency plans
- Review and learn from strengths and weakness identified on completion of a project
Managing PeopleBy the end of this module you will be able to:
- Adapt your leadership or management style to reflect different situations
- Mirror the working style of managers and colleagues to create rapport
- Communicate difficult messages effectively by giving constructive feedback
- Deal with difficult people to achieve cooperation
- Motivate the team
What will it cover?Building on your Communication Skills- Welcome to the Diploma - Overview of the programme and assignment
- Influencing styles - tips and techniques to get what you want
- Make an impact in meetings - building your confidence and raising your profile
- Written communication - structuring emails and letters, writing summaries
- Taking notes and producing minutes - the easy way!
Business Awareness- Introduction to strategy
- Organisational culture
- Supporting and contributing effectively to the organisational changes
Finance and Budgets- How to create a budget
- Managing a budget
- Understanding variances
- Key financial statements
- Interpreting financial information
Project Management- Defining, planning, implementing and reviewing
- A project management approach
- Carrying out risk assessments
- Allocating resources
Managing People- Examining different types of leadership styles
- Identifying strategies to manage difficult people and situations
- Motivating the team
Trainer Profile Jean SutcliffeThe Diploma in Business Administration will help you broaden your skills, raise your
profile and give you a better chance of getting the promotion you want. It looks at a broad range of skills, that will enable you to become a top PA.
You will start to stretch your comfort zone as we look at finance and project management. I take a practical and fun approach, which will make it easy to learn and even easier to remember.
After you have completed this diploma, you will feel proud, confident and truly motivated to go out there and get what you want.
The FacultyAlong with Teresa Benzinski and Jan White, Jean Sutcliffe is part of the dedicated faculty team who will deliver this course.
View our trainers' profiles.
Recent delegates said:"I found this diploma in Business Administration interesting, informative and relevant to my working environment."
TestimonialJacqui Livingstone, PABT InternetI really enjoyed attending the Diploma.
The five components of the course provided excellent training and experience of the key aspects of business administration equipping participants with the skills they need to put this knowledge into practice at work.
The standard of tuition and learning materials I received on the course were of an exceptionally high quality.
The time I spent out of the office undertaking the Diploma were of huge benefit and I throughly enjoyed my days with the Trainers and other course participants.
The trainers made the course interesting and enjoyable and delivered their training in an effective and creative way.
Class participation was encouraged and I gained a great deal from the opportunities given for participants to share their experiences.
A lot of learning took place on the course but there was such an element of fun and human interaction that the overall experience of studying the modules has been one of my best learning experiences.
