The International Manager

Overview

Today, managers are increasingly being confronted with different cultures and nationalities. They therefore need to learn indispensable tools to perform well in an international environment and succeed in dealing with intercultural challenges.

Who should attend

Managers at an advanced level with international management responsibilities who are interested in developing the knowledge and skills required to work and manage effectively in an international environment.

Course objectives

By the end of this course, you will be able to:

> Get a better understanding of international management

> Work more effectively with international colleagues

> Adapt your communication and management style to address cultural differences

> Communicate effectively in an international environment

Course content

Working in an International Environment

> Identifying the challenges of working internationally

> Addressing the issue of working effectively in a global context

> Identifying the methods of working across cultures

> Understanding the impact of cultural diversity in the professional environment

> Identifying the cultural obstacles to efficient communication

Communicate Effectively and Motivate People in an International Business Context

> Identifying and overcoming the cultural and linguistic barriers

to effective communication

> Deciding when and how to communicate

> Relying on appropriate technologies to enhance communication

> Maximising the effectiveness of team meetings

> Developing an international team spirit

> Practising one-to-one meetings

Deal with Cultural Diversity in the Workplace and Acquire an International Leadership

> Avoiding mistakes and misinterpretations

> Exploring different meeting styles

> Adapting working methods to cultural particularities

> Developing relationships and co-operation

> Adopting a consensual leadership style

> Leading cross-cultural negotiations

> Understanding the role and characteristics of an effective international leader

> Assessing the key skills for international leadership

Manage Performance in an International Context

> Adopting effective motivational techniques according to values

and expectations

> Managing and assessing performance

> Giving feedback in a culturally diverse environment

> Coping with difficult situations