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The Newly Appointed Manager

in Hemsley Fraser (England)

Hemsley Fraser

Hemsley Fraser is a global innovator and leader in learning and people development. We have the confidence to guarantee the success of our work and help organisations and people to succeed and improve...

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Course details

Type Course Duration 2 Days
Method / place Contact course provider Classes
Suitability Suitable for new managers with some experience at managing those with little formal management training who are seeking an introduction to management techniques.
Price £949 + VAT
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Course programme

The Newly Appointed Manager
The Qualities of a Successful Manager

  • Identifying the behaviours, skills and qualities of an effective manager

  • The five practices of successful 21st century managers

  • Establishing credibility

  • Setting goals for management development
The Effective Management of Time

  • Criteria for prioritising

  • Planning and scheduling your activities and those of the team

  • Managing time under pressure

  • Identify time stealers and strategies for dealing with these

  • Effective delegation to motivate and improve performance
Leading People and Building Teams

  • The key characteristics of high performing teams

  • The stages of team development

  • Motivating and developing team members

  • Developing the skills of your people

  • Keeping the team on track
Managing Performance

  • Setting SMART objectives and clear and motivational goals

  • Measuring and maintaining performance

  • Giving feedback and difficult messages

  • Managing conflict and understanding strategies to resolve it

  • Managing difficult situations and people

  • Managing people you used to work alongside
The Need for Change

  • Why organisations need to change

  • Levels and types of strategic change

  • Organisational culture and its impact on change

  • Forces for and against change

  • Your influence as a manager on change

  • Leading your team through change
Engaging Others

  • Developing effective working relationships

  • Managing stakeholders

  • Influencing those around you - up, down and sideways
Personal Development

  • Preparing a personal action plan to support your return to the workplace
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On Hemsley Fraser

Provider description
Hemsley Fraser is a global innovator and leader in learning and people development. We have the confidence to guarantee the success of our work and help organisations and people to succeed and improve through our innovative and robust learning solutions.

With a strong UK, European and North American presence and a global network of over 400 professionals, we bring a comprehensive range of people and organisational development capabilities to clients.

In an increasingly competitive environment where your people are often the key differentiator, you need to think beyond the norm and continually raise the level of talent and skills in the organisation. Hemsley Fraser provides learning and development solutions that help clients to become higher-performing organisations.

We develop learning solutions which:

* Help Airbus to build planes more efficiently at the forefront of technological innovation and the customer experience.
* Enable Norwich Union Life to deliver higher levels of customer satisfaction.
* Ensure that MBDA has an organisation wide learning programme, delivered with measurable effectiveness and efficiency and which directly supports its strategy as a global player in its market.
* Creates a large scale management capability to enable Royal Bank of Scotland Group to deliver operational and customer excellence, as one of the largest banking groups in the world.
* Distinguish West Bromwich Building Society as an award winning high performer in its sector, which has been achieved through the commitment of its people.

Our ability to think beyond learning distinguishes our approach and capability to make breakthrough performance a reality.

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