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Time Management

in Institute of Credit Management (England)

Classes Training

Place:

London

Price:

£340 + VAT Special offers 

Duration:

1 Day

Start:

11/12/2008 calendar
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Course objectives:

To improve your time management, help you feel in control of the workload and imrpove your collection performance.

Institute of Credit Management

The Institute of Credit Management (ICM) is the largest professional credit management organisation in Europe. It represents the credit profession across trade, consumer and export credit, as well as ...

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Course details

Type Training Duration 1 Day
Method / place Contact course provider Classes in London where
Suitability Trade credit management staff who feel there are not enough hours in the day.
Course objectives To improve your time management, help you feel in control of the workload and imrpove your collection performance.
Price £340 + VAT
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Course programme

Time Management
Managing Time – a Self Assessment
 
Putting Parameters on Time and Work
 
Quantifying and Scheduling Work
 
Effective Priority Setting
 
Proactive tasks, reactive tasks
 
 Managing Yourself
 
Your Desk, Paperwork
 
Dealing with procrastination
 
Defining the Task
 
Keeping things in Perspective
 
Working with Others

 
Dealing with difficult requests, learning to say NO
 
Dealing with interruptions
 
Working with Telephone, Voice Mail and Email
 
 Dealing with Account Queries
 
Designing a process
 
Monitoring, reporting and analysing
 
The Collection Strategy
 
Setting a timetable
 
Making the best use of tools available
 
Targeting and prioritising
 
Personal Action Planning
 
Planning your day/week/month
 
Analysing workload
 
Setting workable procedures and targets
 
Individual Plans for the Future
 
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Venues and dates



Where London, 9-10 Portland Place see map
When Start: 11/12/2008 Finish: 11/12/2008 See calendar
 
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On Institute of Credit Management

Provider description
The Institute of Credit Management (ICM) is the largest professional credit management organisation in Europe. It represents the credit profession across trade, consumer and export credit, as well as in related activities such as collections, credit reporting, credit insurance and insolvency. A centre of expertise for all matters relating to credit management for more than 50 years, the ICM is the only such organisation accredited by the Qualifications and Curriculum Authority (QCA) as an awarding body. The ICM offers a range of services, including a recruitment consultancy, training, conferences and seminars, the industry leading Credit Management magazine, bookshop, technical advisory service and 26 local branches.

The ICM's Mission: The Institute Credit Management (ICM) promotes excellence in credit management and raises awareness of its vital role in business and the community.

The ICM's Vision: To empower the credit profession by:

* being the centre of expertise for credit management.
* gaining universal recognition that sound credit management keeps business in business.
* maintaining relevant and up-to-date qualifications and occupational standards.
* being recognised and respected as its voice.
* supporting the career development of all people who work in credit management.
* improving skills and standards through a growing membership.
* continuously improving our products and services and being the first-choice provider.
* promoting credit management through local, national and international networks.

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