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Time Management For Office Professionals

in Hemsley Fraser (England)

Hemsley Fraser

Hemsley Fraser is a global innovator and leader in learning and people development. We have the confidence to guarantee the success of our work and help organisations and people to succeed and improve...

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Course details

Type Course Duration 2 Days
Method / place Contact course provider Classes
Suitability Suitable for secretaries and administrators who are looking to improve their time management and organisational skills in order to effectively manage their own workload and enhance their performance.
Price £879 + VAT
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Course programme

Time Management For Office Professionals
Time Management Within the Secretary/Administrator's Role

  • The common problems

  • Time management - how it can enhance your performance

  • Self-management

  • Work/home life balance
When There Aren't Enough Hours in the Day

  • Analysing how you spend your time

  • Identifying and removing 'time stealers'
Planning, Prioritising, and Effective Time Management

  • Setting clear goals and objective

  • Your manager's/team's objectives

  • Planning ahead v fire fighting

  • Being proactive not reactive

  • Important versus urgent tasks

  • Handling paper and electronic information

  • Telephone and email techniques to save you time

  • Systems and procedures
Practical Tools for Organising and Coordinating

  • Diaries (paper to hand-held) and planning tools

  • Managing daily, weekly and monthly tasks

  • Monitoring your achievements
Effective Communication - Even Under Pressure

  • The importance of good communication

  • How to deal with interruptions

  • Managing your team's/manager's expectations of your workload

  • How to say 'no' without feeling guilty
Personal Development

  • Identifying your working style

  • Formulating a personal action plan

Testimonial
Dean O'Souza, HR Administrator OFSTED As a result of the programme, I have become more proactive which has enhanced my own performance and that of my team.
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On Hemsley Fraser

Provider description
Hemsley Fraser is a global innovator and leader in learning and people development. We have the confidence to guarantee the success of our work and help organisations and people to succeed and improve through our innovative and robust learning solutions.

With a strong UK, European and North American presence and a global network of over 400 professionals, we bring a comprehensive range of people and organisational development capabilities to clients.

In an increasingly competitive environment where your people are often the key differentiator, you need to think beyond the norm and continually raise the level of talent and skills in the organisation. Hemsley Fraser provides learning and development solutions that help clients to become higher-performing organisations.

We develop learning solutions which:

* Help Airbus to build planes more efficiently at the forefront of technological innovation and the customer experience.
* Enable Norwich Union Life to deliver higher levels of customer satisfaction.
* Ensure that MBDA has an organisation wide learning programme, delivered with measurable effectiveness and efficiency and which directly supports its strategy as a global player in its market.
* Creates a large scale management capability to enable Royal Bank of Scotland Group to deliver operational and customer excellence, as one of the largest banking groups in the world.
* Distinguish West Bromwich Building Society as an award winning high performer in its sector, which has been achieved through the commitment of its people.

Our ability to think beyond learning distinguishes our approach and capability to make breakthrough performance a reality.

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