Train The Trainer

Learn creative ideas, strategies and techniques that meet the needs of trainers in the software, telecommunication, educational, manufacturing, insurance and health care industries.

Participants will learn training concepts they can immediately apply in the classroom and business settings for both technical and non-technical training.

Topics Included in this two day course:

Adult Learning
Acknowledging Characteristics of Adult Learners
Understanding Adult Learning Styles
Comprehending Models for Adult Learning

Preparing for a Session
Preparing Your Tuition Plan
Chunking Information
Using Icebreakers
Deciding on Presentation Methods
Using Examples and Analogies
Using Humor
Using Visual Aids
Using the Appropriate Visual Aid
Dealing with Varying Skill Sets
Refining Your Plan
Creating a Learning Environment

Delivering the Class
Developing Communication Skills
Using Your Body Effectively
Building Rapport with Eye Contact
Understanding Proxemics
Developing Your Voice
Watching Your Vocabulary
Active Listening
Barriers to Effective Communication
Beginning the Training Session
Overview of Questioning
Understanding Questioning Techniques
Answering Questions
Presenting Concepts
Managing Difficult Behaviors
Ending the Training Session

Feedback and Evaluation
Overview of Feedback
Types of Feedback
Guidelines for Giving and Receiving Feedback
Using Questioning Techniques to Elicit Feedback
Encouraging Feedback
End-of-Course Evaluations
Performing Self-Feedback

Resource Materials and Information
The 14 Competencies
Learning Style Inventory
Scoring the Learning Style Inventory
"Learning by Experience" Model Worksheet
"Learning by Doing" Model Worksheet
Sample End-of-Course Evaluations
Sample Self-Evaluation Form
Sample Peer-Feedback Form
Relaxation Exercise
Voice Exercises
Caring for Your Voice
Suggested Books
Magazines and Trade Journals
Web Sites
Trade Organizations
Sample Pacing Guide for a Class
Sample Teacher's Notes
Review Question Answer Key