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Customer Service Skills Training
- Training
- Colchester
- Intermediate
- Different dates available
- 7h - 1 Day
...This two part training course delivered over 1 day will enable customer focused staff to become more effective, efficient and confident at providing exceptional customer service and increasing sales for their company. Delivered by a professionally qualified trainer- highly experienced in commercial... Learn about: Customer relationship, Sales Training, Customer Service Skills...
- Training
- Online
- Beginner
- Different dates available
...This Customer Care course has been created to give businesses guidance on how to get that edge above competing establishments. The course will help learners understand the causes of poor customer care, good customer care skills and how to handle complaints... Learn about: Customer Care, Customer Service, Customer satisfaction...
- Training
- Inhouse
- Intermediate
- 7h - 1 Day
...Become a fully proficient Customer Service service adviser with this intense workshop. You'll learn how to deal with difficult and challenging situations, the importance of uniformity and consistency and how to provide excellent customer service by phone, text and email as well as face-to-face... Learn about: Customer Service Skills, Career Development, Customer relationship...
- Training
- Online
- Intermediate
- Different dates available
... are the benefits of delivering great customer service? This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding... Learn about: Communication Skills, Customer Manager, Customer Service...
- Training
- Online
- Intermediate
- 1 Day
...In this webinar, the speaker will explain how to create an outstanding customer service experience, and how to handle difficult customers like a pro. This course is perfect for business owners, managers and employees to get their team trained... Learn about: Business Plan, Business tips, HR Training...
- Training
- Online
- Beginner
- Different dates available
...Learn how to handle a customer complaint professionally and effectively with this online course. Builds both your confidence and your skills to handle all types of complaint - whether made in person, by telephone or by email. Learn at your own pace and at a time to suit... Learn about: Customer complaint handling skills, Skills Communication, Customer Service...
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Spending 6 months at Reception Academy was the most delightful experience from my life and I'm exceptionally cheerful and glad for picking these astounding courses (4 at Reception course and 2 at English course) . I truly prescribe everybody don't delay to do any courses with Reception Academy .Thank you particularly Nathalie, Rami and Daniel.
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I am extremely cheerful that I graduate Reception academy. I want to thanks to my mentor Pierre for his pateince & amazing teaching skills.I exceptionally recommend Reception Academy to everyone who wants to go in hospitality industry.
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I picked up hotel receptionist and Opera V5 course. It was extraordinary compared to other things that I made. In under about fourteen days I landed a position. Special Thanks to coach, Pierre,magnificent involvement with great individuals. I highly suggest Recption Academy to start a career in Hospitality Industry.
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- Training
- Online
- Different dates available
...Do you want to learn how to improve your selling techniques and up-selling skills? Emagister just added the perfect course for you! If your job consists on selling products and services and be in contact with customers and you want to boost your career, then you are in the right place... Learn about: Negotiation Skills, Selling Skill, Presentation Skills...
...Do you want to learn how to improve your selling techniques and up-selling skills? Emagister just added the perfect course for you! If your job consists on selling products and services and be in contact with customers and you want to boost your career, then you are in the right place... Learn about: Negotiation Skills, Selling Skill, Presentation Skills...
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Spending 6 months at Reception Academy was the most delightful experience from my life and I'm exceptionally cheerful and glad for picking these astounding courses (4 at Reception course and 2 at English course) . I truly prescribe everybody don't delay to do any courses with Reception Academy .Thank you particularly Nathalie, Rami and Daniel.
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I am extremely cheerful that I graduate Reception academy. I want to thanks to my mentor Pierre for his pateince & amazing teaching skills.I exceptionally recommend Reception Academy to everyone who wants to go in hospitality industry.
← | → see all
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I picked up hotel receptionist and Opera V5 course. It was extraordinary compared to other things that I made. In under about fourteen days I landed a position. Special Thanks to coach, Pierre,magnificent involvement with great individuals. I highly suggest Recption Academy to start a career in Hospitality Industry.
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I took the Starting a New Job Bundle course and do not regret it! Great learning experience, instructor was very knowledgeable and well versed.
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- Training
- Inhouse
- Different dates available
... about the Company and Customers: New hires learn more about the company and its customers Information for Success: Find out who can provide the information you... Learn about: Performance evaluation, Organizational Skills, Employee Management...
... about the Company and Customers: New hires learn more about the company and its customers Information for Success: Find out who can provide the information you... Learn about: Performance evaluation, Organizational Skills, Employee Management...
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I took the Starting a New Job Bundle course and do not regret it! Great learning experience, instructor was very knowledgeable and well versed.
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- Training
- Queensferry
- Different dates available
- 1 Day
... for CRM The Customer Lifecycle: Identify ways to plan the incorporation of additional selling opportunities that can be an easy yet effective... Learn about: Action planning, Sales Training, Customer Care...
- Training
- Online
- Intermediate
- 1 Day
...This webinar will help you maintain high-levels of customer satisfaction while minimizing conflict, And you will learn best practices-what today's customers really want and expect in 2019 (based on experience and latest research)... Learn about: Customer Care, Customer satisfaction, Business Process...
- Training
- Colchester
- Intermediate
- Different dates available
- 7h - 1 Day
...Anyone in a current sales orientated role, whether you are new to sales, an experienced professional requiring a boost in confidence and fresh ideas or an existing team member that needs a refresher and update on skills and techniques... Learn about: Team Training, Customer Care, What your customer wants...
- Training
- Online
- Intermediate
- 1 Day
...This webinar will help you maintain high-levels of customer satisfaction while minimizing conflict... Learn about: Customer Manager, Customer Service Skills, Customer Retention...
- Training
- Online
- Beginner
... goals. It also paints a positive picture of the business in the eyes of customers, investors and stakeholders in general. A business cannot simply operate in silence and expect to get by. Nor can poor communication standards sustain a business long-term. For an organisation to reach its full potential... Learn about: Customer Service Skills, Communication Skills, Communication Training...
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