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Customer Service Training
- Training
- Inhouse
- Intermediate
- 7h - 1 Day
...Become a fully proficient Customer Service service adviser with this intense workshop. You'll learn how to deal with difficult and challenging situations, the importance of uniformity and consistency and how to provide excellent customer service by phone, text and email as well as face-to-face... Learn about: Customer Service, Customer satisfaction, Customer Care...
- Training
- Online
- Intermediate
- 1 Day
...This 1 Day workshop is designed around the PROUD Principle® which builds into a set of key principles in achieving excellent customer service. The PROUD Principle® can be applied to any customer situation in any sector, discipline, or profession; it crosses over easily from business to personal use... Learn about: Positive Behaviour, Interpersonal Communication, Questionning skills...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
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- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
... service training you might need, working in Small groups, large seminar style, and increasingly, Forum Theatre, which works exceptionally well for very large groups. We work with Front Line Staff, Team leaders, Support (or back-office) staff, Line Managers and Senior Leaders, Volunteers; people who... Learn about: Negotiation Skills, Office IT, Confidence Training...
... service training you might need, working in Small groups, large seminar style, and increasingly, Forum Theatre, which works exceptionally well for very large groups. We work with Front Line Staff, Team leaders, Support (or back-office) staff, Line Managers and Senior Leaders, Volunteers; people who... Learn about: Negotiation Skills, Office IT, Confidence Training...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
← | → see all
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
← | → see all
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
← | → see all
- Training
- Online
- Intermediate
- Different dates available
... are the benefits of delivering great customer service? This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding... Learn about: Customer Care, Customer Service, Customer Needs...
- Training
- Online
- Different dates available
... are the benefits of delivering great customer service? This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding... Learn about: Customer Relationship Management, Customer Service, Care Management...
- Training
- Online
- Intermediate
- 1 Day
...In this webinar, the speaker will explain how to create an outstanding customer service experience, and how to handle difficult customers like a pro. This course is perfect for business owners, managers and employees to get their team trained... Learn about: Customer Service, Business Risk, Business Plan...
- Training
- Inhouse
- Different dates available
...Provide the right level of coaching to your customer service agents. Ask for more information through Emagister's website!... Learn about: Customer Service...
- Training
- Online
- Intermediate
- Different dates available
- 1 Month
...LIFETIME ACCESS TO RECORDINGS OF SESSIONS UPLATZ TRAINING HUB ACCESS REAL-TIME PROJECTS & ASSIGNMENTS RESUME & INTERVIEW PREPARATION SERVICES CERTIFICATE & BADGE OF COURSE COMPLETION... Learn about: Customer Service, Prince 2, SAP WM...
- Training
- Colchester
- Intermediate
- Different dates available
- 7h - 1 Day
...This two part training course delivered over 1 day will enable customer focused staff to become more effective, efficient and confident at providing exceptional customer service and increasing sales for their company. Delivered by a professionally qualified trainer- highly experienced in commercial... Learn about: Sales Training, Negotiation Skills, Customer relationship...
- Training
- Inhouse
- Different dates available
- 46 Days
...system and custom entities Implement Field Security and Access Team Templates in Microsoft Dynamics CRM Design, create and configure Solutions in Microsoft Dynamics CRM Design... Learn about: Dynamics crm, Microsoft Dynamics, Customer Service...
- Training
- Online
- Beginner
- Different dates available
...This Customer Care course has been created to give businesses guidance on how to get that edge above competing establishments. The course will help learners understand the causes of poor customer care, good customer care skills and how to handle complaints... Learn about: Customer relationship, Customer Service Skills, Customer Care...
- Training
- Online
- Intermediate
- Different dates available
- 3 Months
...Quality customer service is the backbone of any sized business operation. It can mean even more for small business owners and sole traders where competition is high from other similar service providers. The questions is, how can unforgettable customer service be part of your point of difference... Learn about: Customer Service...
- Training
- Newcastle Upon Tyne
- Intermediate
- Different dates available
- 1 Day
...Improve and master your customer services skills. This workshop looks at all types of customers and how we can serve them better and improve ourselves in the process... Learn about: Personal Development, Customer Service, Phone Customer Service...
- Training
- Cookham
- Beginner
- 2 Days
...This course is designed to ensure that you turn your offers into compelling ‘value propositions' and grow demand for your products and services. It will require you to think laterally about what you actually offer your chosen market(s) in order to capitalise on sales and marketing opportunities... Learn about: Customer propositions, Customer Experience, Customer and market...
- Training
- 1 Year
... sector, there are many opportunities for career progression from sales and customer service roles into management, buying and merchandising... Learn about: Retail Management, Customer Service...
- Training
- Online
- Intermediate
- 1 Day
...This webinar will help you maintain high-levels of customer satisfaction while minimizing conflict, And you will learn best practices-what today's customers really want and expect in 2019 (based on experience and latest research)... Learn about: Business Process, Customer Service Skills, Customer Service...
- Training
- Inhouse
- Different dates available
...Create a plan for how you will deliver great customer service. Ask for more information through Emagister's website!... Learn about: Customer Service...
- Training
- Wakefield
- Beginner
- 1 Day
...Anyone from beginner level Course Content Health and Safety in the workplace § Client consultations and contra indications to the treatment § Nail preparation... Learn about: Uv gel, Customer Service, Fingers or toes...
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I am absolutely loving studying so far. Everything about the course has been well thought out. The enrollment and correspondence is very well structured and the course content is more than I could have hoped for
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The tutor was very professional teaching the course, and it was perfectly adapted to the students' needs. I found it truly enjoyable.
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I found the two day practical session to be really helpful and educative.
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- Training
- Online
- Different dates available
- 6 Months
...It has never been more important to have robust controls and procedures in place to Know Your Customer (KYC). Adequate due diligence on new and existing customers is a key part of these controls. Without this due diligence, your firm can become subject to reputational, operational, legal... Learn about: Customer Due Diligence, Customer Care, Know Your Customer...
...It has never been more important to have robust controls and procedures in place to Know Your Customer (KYC). Adequate due diligence on new and existing customers is a key part of these controls. Without this due diligence, your firm can become subject to reputational, operational, legal... Learn about: Customer Due Diligence, Customer Care, Know Your Customer...
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I am absolutely loving studying so far. Everything about the course has been well thought out. The enrollment and correspondence is very well structured and the course content is more than I could have hoped for
← | → see all
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The tutor was very professional teaching the course, and it was perfectly adapted to the students' needs. I found it truly enjoyable.
← | → see all
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I found the two day practical session to be really helpful and educative.
← | → see all
- Training
- Online
- Beginner
- Different dates available
...Learn how to handle a customer complaint professionally and effectively with this online course. Builds both your confidence and your skills to handle all types of complaint - whether made in person, by telephone or by email. Learn at your own pace and at a time to suit... Learn about: Skills Communication, Customer Service, Customer Care...
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