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Online training Package ISO 9001
Course
Online
*Indicative price
Original amount in EUR:
9 €
Description
-
Type
Course
-
Level
Intermediate
-
Methodology
Online
-
Class hours
25h
-
Duration
Flexible
-
Support service
Yes
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Personal tutor
Yes
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Virtual classes
Yes
Readiness for implementation, certification, maintenance and improvement of your quality management system (ISO 9001) so as to be able to increase customer satisfaction and other interested parties, improve economic and financial results and demonstrate conformity to customer, statutory and regulatory requirements
Important information
Documents
- Beginning of T 15 course
- PQBD35Sf10p.pdf
About this course
This course will help you learn how to implement, audit and improve your ISO 9001 quality management system
Any person involved in the implementation, improvement and internal audit of your ISO 9001 quality management system
none
Certificate of mastery and attendance
Low price, you can train when you want, where you want, at your own rhythm of progress, games, jokes, case studies, true stories, good practices, bad practices
You receive an email with links to the courses, to the free demos, to the help how to order, details of the contact person
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 16 years
Subjects
- Audit
- ISO
- ISO 9001
- Quality Training
- Management
- Quality
- IT Management
- Approach
- Customer satisfaction
- Financial Training
- Monitoring
- Quality Process
- Quality Audit
- Quality Systems
- Quality management
Teachers and trainers (1)
Milev André
Manager
Course programme
Course T 15: ISO 9001 readiness
ISO 9001 Quality Management System Readiness
Discover the ISO 9001 standard and
- its content
- its principles
- its requirements
- the stakes
Become familiar with
- quality approach
- quality management system (QMS)
- process approach
- quality terminology
- continual improvement
- tools for ISO 9001 certification
Content
MCT (Multiple Choice Test) Beginning (10 questions)
1 Quality approach
1.1 Background
1.2 Scope
1.3 Principles
2 Standards and definitions
2.1 Standards
2.2 Definitions
MCT Quality approach (8 questions)
3 Process approach
3.1 Process
3.1.1 Management process
3.1.2 Realization process
3.1.3 Support process
3.2 Process mapping
3.3 Process approach
MCT Process approach (6 questions)
4 QMS requirements
4.1 General requirements
4.2 Documentation
MCT QMS requirements (8 questions)
5 Management responsibility
5.1 Commitments
5.2 Management review
6 Resource management
Case Customer and need
MCT Management responsibility (9 questions)
7 Product realization
7.1 Planning
7.2 Customer
Case Priority tasks
MCT Planning (8 questions)
7.3 Design and development
7.4 Purchasing
7.5 Production
7.6 Monitoring and measuring
Case Process stability
MCT Product realization (6 questions)
8 Measurement, analysis and improvement
8.1 General
8.2 Internal audit
8.3 Nonconforming product
8.4 Analysis of data
8.5 Improvement
8.5.1 Continual improvement
8.5.2 Corrective action
8.5.3 Preventive action
Case Nonconformity
MCT Continual improvement (10 questions)
MCT End (20 questions)
Annexes to download
- training module "ISO 9001 readiness" (support)
- ISO 9001 quality manual (template)
- list of procedures and equivalences (example)
- management review report (template)
- process list (example)
- index of ISO 9001 terms, clauses, subclauses and keywords
- glossary
Course T 35: ISO 9001 internal audit
ISO 9001 Quality Management System Internal Audit
Discover the internal audit in a ISO 9001 certified company and
- locate the audit in the quality approach
- identify the stakes
- understand the requirements
- control the tools
Become familiar with
- best practices
- good behaviour
- the terminology
- the questionnaire
- the report
Content
MCT (Multiple Choice Test) Beginning (10 questions)
1 Scope
2 Normative references
3 Definitions
4 Principles
MCT Internal audit (6 questions)
5 Audit programme
5.1 General
5.2 Objectives
5.3 Responsibilities
5.4 Implementation
5.5 Records
5.6 Audit programme review
MCT Audit programme (11 questions)
6 a Audit preparation
6.1 General
6.2 Initiating
6.2.1 Objectives, scope and criteria
6.2.2 Situations and feasibility
6.2.3 First contact
6.3 Document review
6.4 Preparing the audit
Case Audit readiness
MCT Audit preparation (9 questions)
6 b Audit realization
6.5 Audit realization
6.5.1 Opening
6.5.2 Audit evidence
6.5.3 Audit conclusions
6.6 Audit report
Case Management review
MCT Audit realization (8 questions)
7 Auditor competences
7.1 General
7.2 Personal attributes
7.3 Knowledge and skill
7.4 Training
7.5 Auditor evaluation
Case Auditor question
MCT Auditor competences (8 questions)
MCT End (20 questions)
Annexes to download
- ISO 9001 internal audit training module (support)
- ISO 9001 QMS internal audit plan (example)
- ISO 9001 process internal audit plan (example)
- ISO 9001 QMS audit questionnaire, 179 questions
- ISO 9001 process audit questionnaire, 84 questions
- ISO 9001 internal audit report (template)
- glossary
- ISO 9001 index of terms, clauses, subclauses and keywords
- ISO 19 011 index of terms, clauses, subclauses and keywords
- Internal audit procedure (example)
- Audit programme (example)
- Scoring method for audit findings
Additional information
Students per class: 1
Contact person: André Milev
Online training Package ISO 9001
*Indicative price
Original amount in EUR:
9 €